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Katy Hoover Location
Miami, FL, US
Katy Hoover Work
Director of Customer Success Onboarding and Enablement @ (June 2024 - Present)
Principal Success Enablement Manager @ (November 2021 - March 2023)
Principal Customer Success Manager @ (September 2016 - November 2021)
Director of Client Services @ GPShopper (May 2014 - September 2016)
Account Manager @ GPShopper (October 2011 - May 2014)
Program Manager @ (June 2010 - October 2011)
Marketing Intern @ (February 2010 - May 2010)
Global Studies Department Work Study Student Assistant @ (September 2006 - May 2010)
Human Resources Intern @ (May 2008 - August 2008)
Katy Hoover Education
Bentley University
Bachelor of Science (Information Design & Corporate Communication & Liberal Studies; Public Relations)
2006-2010
Columbia University
Katy Hoover Skills
Post-Sales
Customer Engagement
Presentations
Development Programs
Technical Understanding
Competitive Differentiation
Product Knowledge
Problem Solving
Customer Education
Customer Success
Leadership Development
Cross-Functional Team Building
Software as a Service (SaaS)
Salesforce
Coaching
Employee Training
Instructional Design
Training
Training Delivery
Training Needs Analysis
Mobile Marketing
Digital Strategy
Digital Marketing
Management
Marketing Strategy
Web Analytics
E-commerce
Leadership
Online Marketing
Analytics
Email Marketing
CRM
Marketing
Project Management
Social Media Marketing
Online Advertising
Advertising
Event Planning
Social Media
Salesforce.com
Integrated Marketing
Google Analytics
Microsoft Excel
PowerPoint
Marketing Communications
Microsoft Office
Account Management
Strategy
Sales
Customer Relationship Management (CRM)
Customer Service
Employee Relations
E Commerce
Customer Relationship Management Crm
Customer Relationship Management
Katy Hoover Summary
Katy Hoover, based in Miami, FL, US, is currently a Director of Customer Success Onboarding and Enablement at RealPage, Inc.. Katy Hoover brings experience from previous roles at Salesforce and GPShopper. Katy Hoover holds a 2006 - 2010 Bachelor of Science in Information Design & Corporate Communication & Liberal Studies; Public Relations @ Bentley University. With a robust skill set that includes Post-Sales, Customer Engagement, Presentations, Development Programs, Technical Understanding and more. Katy Hoover has 3 emails and 1 mobile phone numbers on RocketReach.
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