Katrina Ross Email & Phone Number
Principal Business System Analyst, Finance @ T-Mobile
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Katrina Ross Location
- Crystal River, FL, US
Katrina Ross Work
- 2022 -now Principal Business System Analyst, Finance @
- 2021 -2022 Senior Systems Experience Manager, T-Mobile for Business @
- 2015 -2021 Senior Systems Experience Manager, Consumer @
- 2014 -2015 Senior Analyst Business Process, T-Mobile for Business @
- 2011 -2014 Senior Analyst, Credit Risk Management @
- 2009 -2011 Customer Experience Manager, Retail Operations @
- 2008 -2009 Portfolio Manager 3, Enterprise Portfolio Management Office @
- 2005 -2008 Senior Analyst Business Process, Methods and Procedures @
- 2003 -2005 Financial Analyst Ii, Fraud and Collections Strategy @
- 2003 Supervisor, Fraud Operations @
Katrina Ross Education
- Virginia Tech
Bachelor of Arts (Liberal Arts, English, African American Studies, Sociology)
1989-1993
Katrina Ross Skills
- Business Requirements
- Customer Experience
- Telecommunications
- Call Center
- Wireless
- Cross-functional Team Leadership
- Vendor Management
- Workforce Management
- Mobile Devices
- Customer Retention
- Customer Satisfaction
- Product Management
- Operations Management
- Leadership
- Account Management
- Sales Operations
- Process Improvement
- Team Leadership
- Mobile Communications
- Cellular Communications
- Contact Centers
- Project Management
- Team Management
- Business Analysis
- Integration
- Program Management
- Management
- Business Process
- Change Management
- Strategy
- Outsourcing
- Enterprise Software
- CRM
- Solution Selling
- Business Process Improvement
- Service Delivery
- Mobile Technology
- Project Delivery
- IVR
- Avaya
- PMO
- 4G
- VoIP
- GSM
- Project Portfolio Management
- Professional Communication
- Call Centers
- Voice over IP (VoIP)
Katrina Ross Summary
- Katrina Ross, based in Crystal River, FL, US, is currently a Principal Business System Analyst, Finance at T-Mobile. Katrina Ross brings experience from previous roles at T-Mobile. Katrina Ross holds a 1989 - 1993 Bachelor of Arts in Liberal Arts, English, African American Studies, Sociology @ Virginia Tech. With a robust skill set that includes Business Requirements, Customer Experience, Telecommunications, Call Center, Wireless and more. Katrina Ross has 4 emails and 2 mobile phone numbers on RocketReach.
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