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Katlyn W. Location
Austin, TX, US
Katlyn W. Work
Customer and Product Support Specialist @ (October 2021 - Present)
Digital (EdTech) Support Specialist @ (July 2023 - January 2025)
Customer Service Representative and Floral Deisgner @ Ben White Florist (January 2021 - January 2021)
Cashier Customer Service @ (January 2020 - January 2021)
Barista @ (January 2019 - January 2020)
Nanny @ (January 2019 - January 2020)
Pizza Maker @ (January 2018 - January 2019)
Katlyn W. Education
Floral Design Institute of Portland, Oregon
Certificate (Basic Floral Design)
2019-2020
Cedar Park High School
(Air Force JROTC/ROTC)
2015-2019
Austin Community College
Dual Credit High School Program (English, Government, Economics)
2017-2019
Katlyn W. Skills
Interpersonal Skills
Computer Literacy
Solution-oriented
Ticketing Systems
Microsoft Excel
Salesforce
Aircall Cloud Call Center
Gorgias
Shopify
Zendesk
Stressful Situations
Skilled Multi-tasker
Oral Communication
Customer Service Representatives
Attention to Detail
Relationship Building
Customer Relationship Management (CRM)
Contact Centers
Critical Thinking
Customer Experience
Analytical Skills
Client Relations
Account Management
Customer Support
Phone Etiquette
Teamwork
Sales
Written Communication
Customer Service Management
Data Entry
Customer Satisfaction
Social Media
Customer Service
English
Leadership
Research
Writing
Communication
Project Management
Problem Solving
Creative Strategy
Fitness
Mental Health
Organization Skills
Time Management
Floral Design
Editing
Multitasking
Design
Katlyn W. Summary
Katlyn W., based in Austin, TX, US, is currently a Customer and Product Support Specialist at Ready Alliance. Katlyn W. brings experience from previous roles at Wayside Publishing, Ben White Florist, H-E-B and Starbucks. Katlyn W. holds a 2019 - 2020 Certificate in Basic Floral Design @ Floral Design Institute of Portland, Oregon. With a robust skill set that includes Interpersonal Skills, Computer Literacy, Solution-oriented, Ticketing Systems, Microsoft Excel and more. Katlyn W. has 2 emails and 1 mobile phone numbers on RocketReach.
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