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Katie Walker Location
Hemel Hempstead, GB
Katie Walker Work
2024 -now Support Desk Manager @
2020 -2024 Customer Service Manager @
2015 -2020 Customer Service Manager @
2013 -2015 Project Manager @
2008 -2013 Customer Service Manager @
2006 -2008 Customer Service Assistant Manager @
2002 -2006 Senior Customer Service Representative @
1992 -2002 Customer Service Representative @
1990 -1992 Operations Secretary @
1989 -1990 Conference Coordinator @
1988 -1989 Medical Secretary @ Watford General Hospital
Katie Walker Skills
Support Management
Complaint Management
Customer Support
Customer Service Management
Customer Service
Sales
Training
Coaching
Performance Appraisal
Process Improvement
SAP ERP
JD Edwards
Microsoft Excel
PowerPoint
Microsoft Word
Microsoft Office
Salesforce.com
KPI Dashboards
SOP Development
Interviews
Pharmaceutical Industry
Medical Devices
Ophthalmology
Visio
Training & Development
Team Leadership
Team Management
Training and Development
Katie Walker Summary
Katie Walker, based in Hemel Hempstead, GB, is currently a Support Desk Manager at IPC EMEA (European Independent Purchasing Company Limited). Katie Walker brings experience from previous roles at CHAPPER healthcare, Smith & Nephew Endoscopy and Alcon, a Novartis company. With a robust skill set that includes Support Management, Complaint Management, Customer Support, Customer Service Management, Customer Service and more. Katie Walker has 3 emails on RocketReach.
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