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Katie Torres Location
Atlanta, GA, US
Katie Torres Work
Sr Systems Administrator @ (June 2022 - Present)
Senior Billing Application and Production Support Specialist @ (October 2021 - Present)
Service Assurance Technical Support Analyst II @ (August 2018 - October 2021)
Service Assurance Technical Support Analyst I @ (September 2017 - August 2018)
Incident Operations Analyst, IT NOC @ (January 2014 - September 2017)
Service Assurance Analyst, Cox Communications NTOC Data @ (January 2012 - January 2014)
Sr. Wireless Support Engineer @ (September 2011 - January 2012)
Wireless Tier 2 Supervisor @ (November 2009 - September 2011)
Technical Support Customer Care Supervisor @ (April 2008 - November 2009)
Customer Care Supervisor @ (August 2006 - April 2008)
Quality Assurance Analyst @ (February 2001 - August 2006)
Customer Service Representative @ (April 2000 - February 2001)
Katie Torres Education
Kings High School
High School Diploma
1979-1982
Katie Torres Skills
Broadband
Building Relationships
Cable Television
Call Center
Call Centers
Computer Network Operations
Customer Experience
Customer Focus
Customer Relations
Customer Service
IPTV
Leadership
Network Operations
Problem Solving
Provisioning
Remedy
Team Building
Team Leadership
Teamwork
Technical Analysis
Technical Leadership
Technical Support
Telecommunications
Telephony
Troubleshooting
VOD
Vendor Management
Wireless
Wireless Networking
Katie Torres Summary
Katie Torres, based in Atlanta, GA, US, is currently a Sr Systems Administrator at Cox Communications. Katie Torres brings experience from previous roles at Cox Communications. Katie Torres holds a 1979 - 1982 High School Diploma @ Kings High School. With a robust skill set that includes Broadband, Building Relationships, Cable Television, Call Center, Call Centers and more. Katie Torres has 3 emails and 3 mobile phone numbers on RocketReach.
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