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Katie Scott Location
Orlando, FL, US
Katie Scott Work
Director of Customer Service @ (September 2022 - Present)
Director, Global Business Services @ (November 2017 - April 2022)
Director, Customer Service @ (February 2013 - October 2017)
Sr. Service Assurance Manager @ (January 2011 - February 2013)
Service Assurance Manager @ (August 2009 - December 2010)
Customer Service Team Lead @ (January 2008 - July 2009)
Manager @ Kidville (September 2006 - December 2007)
Katie Scott Education
Florida State University
B.S. Criminology
2002-2005
University of Notre Dame - Mendoza College of Business
Foundations of Leadership Certification
2019
Arizona State University
University of Central Florida
Villanova School of Business
Business Process Management Certification
Florida State University
Bachelor of Science
Katie Scott Skills
SAP
Microsoft Excel
Management
Project Management
Personal Development
Winshuttle
Sop
Work Instructions
Customer Service
Process Improvement
Training
People Skills
People Development
Best Practices
EDI
Goal Setting
Testing
Sales
Customer Experience
Cross-functional Team Leadership
Call Centers
Software Documentation
Marketing
Medical Devices
Leadership
Strategy
Business Process Improvement
Strategic Planning
Off-shore Team Management
Global Customer Service
Shared Services
Team Management
Vendor Management
Business Process
Process Management
Business Process Mapping
Order Management
Order Fulfillment
UAT Coordination
Budget Management
Integration
Contract Management
Third-Party Logistics (3PL)
Process Engineering
Returns Management
ISO Standards
Instrumentation
Optical Character Recognition (OCR)
Electronic Data Interchange (EDI)
SAP ERP
Business Service Management
Business Transformation
Coupa
Customer Service Management
Director level
Financial Oversight
Microsoft Office
Operations Management
Salesforce.com
Staff Development
System Implementations
Team Leadership
Browsers
Requirements Analysis
Cross Functional Team Leadership
Katie Scott Summary
Katie Scott, based in Orlando, FL, US, is currently a Director of Customer Service at Cardinal Health. Katie Scott brings experience from previous roles at Abbott and Alere Inc.. Katie Scott holds a 2002 - 2005 B.S. Criminology @ Florida State University. With a robust skill set that includes SAP, Microsoft Excel, Management, Project Management, Personal Development and more. Katie Scott has 1 emails and 1 mobile phone numbers on RocketReach.
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