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Katie Newbery Location
United Kingdom
Katie Newbery Work
Head of Clinic Management and Customer Experience @ (May 2021 - Present)
Head of Customer Experience @ (November 2020 - July 2021)
Sales and Customer Care - Team Manager @ (June 2019 - November 2020)
Head of Consumer Relations - Head Office @ (March 2016 - May 2019)
Head of Customer Service @ (April 2008 - March 2016)
Assistant Head of Department - Customer Service Wholesale and Retail @ (January 2006 - January 2007)
Consumer Advisor @ (January 2004 - January 2006)
Beauty Consultant @ (January 2000 - January 2004)
Katie Newbery Education
St Michaels RC School 1991-1996
Katie Newbery Skills
Beauty
Beauty Industry
Business Development
Business Strategy
CRM Databases
Change Management
Communication
Compliance
Confidentiality
Conflict Management
Conflict Resolution
Consumer Law
Creative Writing
Customer Experience
Customer Experience Management
Customer Insight
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
Digital marketing
Fashion
Hootsuite
Key Performance Indicators
Leadership
Level Headed
Makeup Artistry
Management
Microsoft Excel
Microsoft Office
Microsoft Power BI
Microsoft Word
Mystery Shopping
Outlook
Outstanding interpersonal communication skills
PowerPoint
Report Writing
Retail
Salesforce
Skin Care
Social Media
Social Media Marketing
Solution Orientated
Strategic Communications
Strategic Data Analysis
Strategic agility
Team Management
Teamwork
Time Management
Training
Katie Newbery Summary
Katie Newbery, based in United Kingdom, is currently a Head of Clinic Management and Customer Experience at Philip Kingsley. Katie Newbery brings experience from previous roles at Philip Kingsley, The Net-a-Porter Group, Clarins Group and Toni&guy. Katie Newbery holds a 1991 - 1996 St Michaels RC School. With a robust skill set that includes Beauty, Beauty Industry, Business Development, Business Strategy, CRM Databases and more.
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