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Katie Lyons Location
Boston, MA, US
Katie Lyons Work
Head of Customer Success and Support @ (March 2026 - Present)
Global Director, Customer Success – Product and ECommerce @ (January 2021 - February 2026)
Member @ (September 2022 - December 2025)
Strategic Customer Success Manager @ (March 2019 - December 2020)
Enrollment Director @ (November 2017 - March 2019)
Senior Customer Success Director (Higher Education) @ (January 2017 - November 2017)
Customer Success Director (Higher Education) @ (June 2012 - December 2016)
Marketing Manager @ (July 2008 - June 2012)
Internal Wholesaler, Annuities @ (September 2006 - June 2008)
Katie Lyons Education
Saint Michael's College
BA (American Studies, Minor Political Science)
Rye High School Rye, NY
Katie Lyons Skills
Account Management
Analytical Skills
Budgets
Business Development
Coaching and Development
Community Outreach
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Digital Strategy
Enterprise Account Management
Event Management
Event Planning
Event Planning and Management
Executive Leadership
Forecasting
Global Cross-Functional Team Leadership
Go-to-Market Strategy
Integrated Marketing
Interpersonal Relationships
Management
Marketing
Marketing Communications
Marketing Strategy
Non-profits
Nonprofits
Onboarding
Problem Solving
Product Adoption
Public Speaking
Relationship Building
Renewals
Retention & Expansion Strategy
Revenue & Profit Growth
Revenue Forecasting
Sales
Salesforce.com
Senior Stakeholder Management
Social Media Marketing
Social Networking
Software as a Service (SaaS)
Strategic Planning
Time Management
Value Realization Frameworks
Volunteer Management
Non Profits
Business Analysis
Customer Relationship Management Crm
Customer Relationship Management
Katie Lyons Summary
Katie Lyons, based in Boston, MA, US, is currently a Head of Customer Success and Support at HqO. Katie Lyons brings experience from previous roles at Cylindo AI, Pavilion, Catalant Technologies and CollegeVine. Katie Lyons holds a BA in American Studies, Minor Political Science @ Saint Michael's College. With a robust skill set that includes Account Management, Analytical Skills, Budgets, Business Development, Coaching and Development and more. Katie Lyons has 3 emails on RocketReach.
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