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Katie Lay Location
Seattle, WA, US
Katie Lay Work
VP of Customer Marketing @ (April 2026 - Present)
Director of Marketing Strategy @ (August 2024 - April 2026)
Sr Director of Retention Marketing @ (July 2022 - March 2024)
Senior Director, Expedia Group Customer Engagement Marketing (Mobile App, Loyalty CRM, Credit Card) @ (September 2021 - July 2022)
Senior Director, Hotwire Customer Engagement Marketing (Leadership Team Member) @ (December 2016 - September 2021)
Katie Lay Education
Duke University
MBA (Marketing & Operations Focus)
University of Virginia
Bachelor of Arts - BA (Economics)
Katie Lay Skills
Advertising
Advertising Strategy
Affiliate Marketing
Agency Relationship Management
Analytical Skills
Analytics
Audience Segmentation
Brand Management
Brand Marketing
Brand Strategy
Brand Turnaround
Business Analysis
Business Planning
Business Requirements
Business Strategy
Business Transformation
Cause Marketing
Churn Analytics
Commercialization
Competitive Analysis
Consumer Behavior
Consumer Marketing
Cost Optimization
Creative Development
Crisis Response
Cross-functional Business Leadership
Cross-functional Team Leadership
Customer Acquisition
Customer Engagement
Customer Experience Analysis
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Retention Marketing
Customer Support
Demand Generation
Digital Marketing
Digital Marketing Channels
Digital Media
E-Commerce
E-commerce Profitability
Email Marketing
Forecasting
Full Funnel Optimization
Global Leadership
Go-to-Market Strategy
Hiring
Integrated Marketing
International Marketing
Leadership
Lifecycle Marketing
Loyalty Marketing
Management
Managing Agency Relationships
MarTech / AI Enablement
MarTech Migration
Market Research
Marketing
Marketing Leadership
Marketing Strategy
Mobile Marketing
Monetization
Multi-Channel Marketing
Multicultural Marketing
Operations Management
Org Building
P&L Management
P&L Ownership
Partner Relationship Management
Partnership Management
Private Label Innovation
Product Development
Product Innovation
Product Management
Product Marketing
Retention Strategy
Revenue Strategy
Startups
Strategic Initiatives
Strategic Planning
Strategy
Katie Lay Summary
Katie Lay, based in Seattle, WA, US, is currently a VP of Customer Marketing at LegalShield. Katie Lay brings experience from previous roles at T-Mobile, Poshmark and Expedia Group. Katie Lay holds a MBA in Marketing & Operations Focus @ Duke University. With a robust skill set that includes Advertising, Advertising Strategy, Affiliate Marketing, Agency Relationship Management, Analytical Skills and more. Katie Lay has 3 emails and 4 mobile phone numbers on RocketReach.
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