Katie Dolan Email & Phone Number
End User Services Lead @ Schroders
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Katie Dolan Location
- United Kingdom
Katie Dolan Work
- End User Services Lead @ (April 2024 - Present)
- End User Support Manager @ (September 2021 - April 2024)
- Senior ITSM Analyst and Incident Manager @ (December 2018 - June 2021)
- Manager of Deskside Support Services @ (October 2018 - December 2018)
- Manager of Incident and Problem Management Team @ (February 2015 - December 2018)
- Application Analyst @ (August 2005 - January 2015)
- Accounts Receivable Associate @ (August 2003 - August 2005)
Katie Dolan Education
- Delaware County Community College
(Mass Communication/Media Studies)
2006-2006 - New York University
Bachelor of Arts (B.A.) candidate (Communication, Journalism, and Related Programs)
2000-2003
Katie Dolan Skills
- Visio
- Business Analysis
- Requirements Analysis
- Lotus Notes
- Integration
- Software Documentation
- SAP R/3
- User Acceptance Testing
- SAP
- Process Improvement
- Troubleshooting
- Analysis
- Testing
- Scrum
- Business Process Design
- Business Process Improvement
- Requirements Gathering
- Change Management
- Manual Testing
- Test Planning
- Test Management
- Test Cases
- Functional Requirements
- Internal Communications
- Communication Skills
- Communication
- Remedy Ticketing System
- ClearQuest
- Worldspan
- Microsoft Office
- SAP Implementation
- SAP FI
- SAP FI/CO Configuration
- SAP FICO
- SAP SD Module
- Operating Systems
- Sabre
- System Administration
- Team Leadership
- Training
- Call Centers
- SAP ERP
- Management
- Customer Service
- Event Management
- Microsoft Word
- Incident Management
Katie Dolan Summary
- Katie Dolan, based in United Kingdom, is currently a End User Services Lead at Schroders. Katie Dolan brings experience from previous roles at Soldo, Venerable and Apple Leisure Group. Katie Dolan holds a 2006 - 2006 Delaware County Community College. With a robust skill set that includes Visio, Business Analysis, Requirements Analysis, Lotus Notes, Integration and more. Katie Dolan has 6 emails and 3 mobile phone numbers on RocketReach.
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