Katia Miezza Email & Phone Number
Independent Consultant @ CloudEmpower
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Katia Miezza Location
- Barnegat Township, NJ, US
Katia Miezza Work
- Independent Consultant @ (August 2026 - Present)
- Independent Consultant @ (March 2026 - Present)
- Solutions Consultant - Genesys - Professional Services @ (July 2024 - July 2025)
- Training and Education Specialist - Genesys - Professional Services @ (January 2023 - November 2024)
- Training Organization Development Manager @ (April 2022 - December 2022)
- Senior Instructional Designer @ (September 2021 - April 2022)
- Training Consultant @ (August 2012 - September 2021)
- Training Consultant @ (February 2010 - July 2012)
- Consultant @ CE Consultants (April 2008 - January 2010)
- Consultant and Technical Instructor @ (October 2006 - March 2008)
- Pre-Sales Engineer @ E2E Technology (May 2006 - October 2006)
- Consultant - Technical Instructor @ (July 2002 - December 2003)
- Consultant - Technical Instructor @ (January 2002 - April 2002)
- Regional Technical Instructor @ (April 1997 - December 2001)
- Associate @ (October 1996 - May 1997)
Katia Miezza Education
- IMT Instituto Maua de Tecnologia
MBA (Business Administration and Management, General)
2006-2006 - Faculdade de Engenharia Maua
Electronic Engineering (Telecommunications)
1992-1999
Katia Miezza Skills
- Avaya
- Call Center
- Telecommunications
- PBX
- Customer Relations
- Customer Service
- ACD
- Unified Communications
- Telephony
- VoIP
- IP
- Contact Centers
- IVR
- Technical Training
- Call Centers
- TCP/IP
- CTI
- Ethernet
- Software Documentation
- Avaya Technologies
- Wireless
- SIP
- Pre-sales
- Avaya Products
- Customer Relationship Management (CRM)
- Internet Protocol (IP)
- Internet Protocol Suite (TCP/IP)
- Session Initiation Protocol (SIP)
- Voice over IP (VoIP)
- Public Speaking
- Communication
- Presentation Design
- Presentation Skills
- Sales Presentations
- Presentations
- Microsoft PowerPoint
- Instructional Design
- E-Learning
- Training & Development
- Employee Learning & Development
- Corporate Training
- Employee Training
- Critical Thinking
- Decision-Making
- Adult Learning Methodologies
- Adult Education
- Learning Analytics
- Training Evaluation
- Agile Project Management
- Agile Methodologies
- Artificial Intelligence (AI)
- BOT
- Genesys Cloud
- Technology Solutions Design
- Customer Relationship Management Crm
- Personal Coaching
- Sustainable Planning
- Internet Protocol Suite Tcp/Ip
- Voice Over Ip Voip
- Internet Protocol Ip
- Business Coaching
- Pre Sales
- Session Initiation Protocol Sip
- Customer Relationship Management
- Internet Protocol
- Internet Protocol Suite
- Session Initiation Protocol
- Voice Over Ip
Katia Miezza Summary
- Katia Miezza, based in Barnegat Township, NJ, US, is currently a Independent Consultant at CloudEmpower. Katia Miezza brings experience from previous roles at TrainingPros and C1. Katia Miezza holds a 2006 - 2006 MBA in Business Administration and Management, General @ IMT Instituto Maua de Tecnologia. With a robust skill set that includes Avaya, Call Center, Telecommunications, PBX, Customer Relations and more. Katia Miezza has 2 emails and 2 mobile phone numbers on RocketReach.
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