Katia Dos Santos's Location
São Paulo, SP, BR
Katia Dos Santos's Work
- Service Delivery Manager @ Global Hitss
- Service Delivery Manager @ Logicalis
- Gerente de Serviços @ Qintess
- Gerente de Service Desk @ Connectcom
- Coordenadora técnica @ Connectcom
- Supervisora técnica @ Connectcom
- Supervisora de Help Desk Sr. @ Advanta Conectividade Inteligente
- Supervisora de Operações com enfase em TI @ TIVIT
- Supervisora de Clientes @ Atento
Katia Dos Santos's Education
- USCS - Universidade Municipal de São Caetano do Sul
MBA em Gestão Estratégica de TI (Tecnologia da Informação)
2016 - 2018 - Universidade Bandeirante de São Paulo
Tecnólogo em Processamento de dados (Tecnologia da Informação)
2006 - 2008 - Senac São Paulo
Pós-graduação Lato Sensu - Especialização (Cloud Computing)
2023
Katia Dos Santos's Skills
- ITIL
- ERP
- Business Intelligence
- IT Service Management
- IT Management
- Ans
- Workforce Management
- Indicadores Chave De Desempenho
- Planejamento empresarial
- Sistemas operacionais
Katia Dos Santos's Summary
Katia Dos Santos, based in São Paulo, SP, BR, is currently a Service Delivery Manager at Global Hitss, bringing experience from previous roles at Logicalis, Qintess and Connectcom. Katia Dos Santos holds a 2016 - 2018 MBA em Gestão Estratégica de TI in Tecnologia da Informação @ USCS - Universidade Municipal de São Caetano do Sul. With a robust skill set that includes ITIL, ERP, Business Intelligence, IT Service Management, IT Management and more, Katia Dos Santos contributes valuable insights to the industry. Katia Dos Santos has 2 emails on RocketReach.
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