Kathy Squires Email & Phone Number
Director of Program Operations - Global Change Management @ Tele Tech Co Inc
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Kathy Squires Location
- Parker, CO, US
Kathy Squires Work
- 2009 -now Director of Program Operations - Global Change Management @
- 1994 -now Director of Program Operations @
- 1994 -2002 Senior Manager and Site Director @
Kathy Squires Skills
- Call Center
- BPO
- Contact Centers
- Workforce Management
- Customer Experience
- Operations Management
- Vendor Management
- Customer Satisfaction
- Outsourcing
- Call Center Development
- Service Delivery
- Process Improvement
- Performance Management
- Sla
- Program Management
- Operational Excellence
- Business Analysis
- Team Building
- Leadership
- Management
- Coaching
- Strategy
- Change Management
- Project Management
- Training
- Business Process Improvement
- Team Leadership
- Call Centers
- Leadership Development
- CRM
- Recruiting
- Telecommunications
- Project Planning
- Analysis
- Customer Retention
- Human Resources
- Inbound Marketing
- Cross-functional Team Leadership
- IEX
- Outsourcing Management
- Six Sigma
- Contact Center Management
- Team Management
- Avaya
- Employee Training
- P&L Management
- Shared Services
- Offshoring
- PMO
- Microsoft Office
- Construction
- Cross Functional Team Leadership
Kathy Squires Summary
- Kathy Squires, based in Parker, CO, US, is currently a Director of Program Operations - Global Change Management at TeleTech. Kathy Squires brings experience from previous roles at TeleTech and Nextel. With a robust skill set that includes Call Center, BPO, Contact Centers, Workforce Management, Customer Experience and more. Kathy Squires has 2 emails and 3 mobile phone numbers on RocketReach.
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