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Kathy McCarney Location
Grand Junction, CO, US
Kathy McCarney Work
Workstation Tech II @ (May 2025 - Present)
Workstation Support Specialist @ (May 2025 - May 2025)
Customer Support @ (June 2016 - May 2025)
Support Services Manager @ CommWest (April 2007 - May 2016)
Kathy McCarney Education
University of Missouri-Saint Louis
Master’s Degree (General Counseling)
1993-1997
Culver Stockton College
Bachelor’s Degree (Psychology)
1988-1992
Kathy McCarney Skills
Customer Service
Service Lifecycle Management
Contact Center Management
Escalations Management
Service Improvement
Service Operations
Service Desk Management
Sla
Service Delivery Management
Service Level Management
Problem Management
Service Desk
ITIL
CMDB
Project Management
Service Level Agreements
Team Leadership
ITIL Process
Service Delivery
Change Management
Vendor Management
IT Service Management
Team Management
Process Improvement
Program Management
Troubleshooting
Integration
Business Analysis
Service Lifecycle
Contact Center
Kathy McCarney Summary
Kathy McCarney, based in Grand Junction, CO, US, is currently a Workstation Tech II at Marmot Library Network. Kathy McCarney brings experience from previous roles at Marmot Library Network and CommWest. Kathy McCarney holds a 1993 - 1997 Master’s Degree in General Counseling @ University of Missouri-Saint Louis. With a robust skill set that includes Customer Service, Service Lifecycle Management, Contact Center Management, Escalations Management, Service Improvement and more. Kathy McCarney has 2 emails on RocketReach.
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