Kathy Marcus Email & Phone Number
IT Manager @ Rochester Institute of Technology
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Kathy Marcus Location
- Webster, NY, US
Kathy Marcus Work
- 2016 -now IT Manager @
- 2013 -2016 IT Incident Manager @
- 2008 -2012 Senior Manager, Information Services @
- 2001 -2008 Manager, Information Services @ Frontier/Citizen's Communications
- 1999 -2001 Helpdesk Supervisor @
- 1997 -1999 Service Quality Consultant @
Kathy Marcus Education
- SUNY College at Geneseo
Bachelor Of Science (Elementary Education)
1988-1992
Kathy Marcus Skills
- Metrics
- Software
- Analysis
- Project Delivery
- Vendor Management
- Employee Management
- Customer Satisfaction
- Asset Managment
- Customer Service
- Cross-functional Team Leadership
- Asset Management
- Leadership
- ITIL
- Telecommunications
- Information Technology
- Process Improvement
- Technical Support
- Project Management
- Management
- Troubleshooting
- Training
- Business Process
- Data Center
- Quality Assurance
- Business Analysis
- Software Documentation
- System Administration
- Start-ups
- Human Resources
- Service Delivery
- Budgets
- Integration
- Program Management
- IT Management
- Disaster Recovery
- CRM
- Requirements Analysis
- Visio
- Testing
- Access
- VoIP
- Business Process Improvement
- Team Leadership
- Security
- System Deployment
- Networking
- Cloud Computing
- SDLC
- Help Desk Support
- Hardware
- Cross Functional Team
- Start Ups
- Engineering
- Cross Functional Team Leadership
Kathy Marcus Summary
- Kathy Marcus, based in Webster, NY, US, is currently a IT Manager at Rochester Institute of Technology. Kathy Marcus brings experience from previous roles at Rochester Institute of Technology, Frontier Communications, Frontier/Citizen's Communications and Level 3 Communications. Kathy Marcus holds a 1988 - 1992 Bachelor Of Science in Elementary Education @ SUNY College at Geneseo. With a robust skill set that includes Metrics, Software, Analysis, Project Delivery, Vendor Management and more. Kathy Marcus has 4 emails and 4 mobile phone numbers on RocketReach.
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