Kathy Jackson Email & Phone Number
Service Desk ITSM Manager @ Samuel, Son & Co.
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Kathy Jackson Location
- Mississauga, ON, CA
Kathy Jackson Work
- Service Desk ITSM Manager @ (May 2025 - Present)
- IT Service Desk Manager @ (February 2021 - May 2025)
- Product Owner - GSD Capability @ (October 2019 - February 2021)
- AMS Service Implementation Manager @ (January 2017 - December 2019)
- Service Implementation Manager @ (April 2015 - April 2017)
- Service Management Capabilities Manager @ (March 2010 - April 2015)
- Americas Service Desk Manager @ (May 2005 - July 2010)
- Team leader - Infrastructure Service Desk @ (January 2000 - December 2005)
- Team Leader End User Help Desk @ (March 1991 - July 2000)
Kathy Jackson Education
- HP Education Centre
ITIL V3 Service Management (ITIL V3 Service Management)
2011-2012 - Loyalist College
ITIL V3 Service Management (ITIL V3 Service Management)
2008-2009 -
(Sheridan College - programming, accounting)
- Sheridan College
- Ryerson University
-
(Problem Management Communication and HR studies)
- Gordon E Perdue High School
Kathy Jackson Skills
- Incident Management
- Service Management
- ITIL
- Service Desk
- SLA
- Escalation
- Metrics
- IT Service Management
- Toast Masters Member since 2010
- Problem Management
- Service Delivery
- Service Level Management
- ISO 20000
- Servers
- ITIL Certified
- IT Operations
- Solution Architecture
- Project Delivery
- Service Improvement
- Disaster Recovery
- Technical Support
- Help Desk Support
- Change Management
- System Deployment
- PMP
- Information Technology
- Software Documentation
- Management
- Call Centers
- Integration
- Team Management
- Data Center
- HP
- IT Management
- Outsourcing
- Team Leadership
- Infrastructure
- IT Outsourcing
- SaaS
- IT Strategy
- Leadership
- Managed Services
- Vendor Management
- SDLC
- Transition Management
- Project Portfolio Management
- Project Management
- SharePoint
- Service-Level Agreements (SLA)
- Troubleshooting
- Business Analysis
- Finance
- Process Improvement
- Proposition
- Microsoft Excel
- User Interface Design
- Service Level Agreements Sla
- Requirements Analysis
- Business Process
- Business Intelligence
- Business Process Improvement
- Requirements Gathering
- Social Services
- Software Project Management
- Service Level Agreements
Kathy Jackson Summary
- Kathy Jackson, based in Mississauga, ON, CA, is currently a Service Desk ITSM Manager at Samuel, Son & Co.. Kathy Jackson brings experience from previous roles at Samuel, Son & Co., DXC Technology and Hewlett Packard Enterprise. Kathy Jackson holds a 2011 - 2012 ITIL V3 Service Management in ITIL V3 Service Management @ HP Education Centre. With a robust skill set that includes Incident Management, Service Management, ITIL, Service Desk, SLA and more. Kathy Jackson has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Kathy Jackson?
Find contact details for 700 million professionals.
Others Named Kathy Jackson
Kathy Jackson
Real Estate Agent-REALTOR® Over 28 years Real Estate Sales Experience
California, United States
Kathy Jackson
North American Business Controller
York, SC, US
Top Samuel, Son & Co. Employees
Richard Coughlin
President
Toronto, ON, CA
David Oliva
Vice President Western USA
Los Angeles, CA, US
Steve Snyder
VP, Marketing and Commercial Excellence
Toronto, ON, CA
Kristen Fisher
Vice President, Financial Shared Services
Toronto, ON, CA
Bob Carter
Chief Information Officer
East Garafraxa, ON, CA
Anthony Chiesa
President, Service Center Canada
Ontario, Canada
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co