Kathy Bauer Email & Phone Number
Director of Customer Service @ UnitedHealth Group
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Kathy Bauer Location
- St. Peters, MO, US
Kathy Bauer Work
- 2005 -now Director of Customer Service @
- 1991 -2005 Customer Service @
Kathy Bauer Skills
- Medicare
- Contact Center Management
- Managed Care
- Call Center
- Insurance
- Call Center Development
- HIPAA
- Service Operations
- Metrics
- Employee Benefits
- Process Improvement
- Customer Satisfaction
- Performance Metrics
- Customer Experience
- Call Centers
- Healthcare
- Team Building
- Leadership
- Workforce Management
- Contact Centers
- Quality Assurance
- Customer Service
- Training
- Access
- Outsourcing
- Strategic Planning
- Avaya
- Customer Retention
- Performance Improvement
- Business Process Improvement
- CRM
- Vendor Management
- Visio
- Medicaid
- Provider Relations
- BPO
- Performance Management
- Software Documentation
- Management
- Strategy
- Team Leadership
- Service Transformation
Kathy Bauer Summary
- Kathy Bauer, based in St. Peters, MO, US, is currently a Director of Customer Service at UnitedHealthcare. Kathy Bauer brings experience from previous roles at UnitedHealthcare. With a robust skill set that includes Medicare, Contact Center Management, Managed Care, Call Center, Insurance and more. Kathy Bauer has 2 emails on RocketReach.
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