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Kathy Ayers Location
Cumming, GA, US
Kathy Ayers Work
Customer Care Supervisor @ (July 2016 - Present)
CATI Supervisor @ (January 2015 - April 2016)
Unit Manager II @ (June 2012 - July 2014)
Customer Service Supervisor @ (October 2008 - June 2012)
Fraud Coordinator @ (July 2002 - July 2007)
Customer Service Supervisor @ (September 1994 - July 2001)
Kathy Ayers Education
Leon High School
College Prep
Kathy Ayers Skills
Analytical Skills
Avaya Site Administration (ASA)
Business Analysis
Call Center Administration
Call Center Development
Call Monitoring
Coaching
Computer-Assisted Telephone Interviewing (CATI)
Consumer Services
Customer Escalation Management
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Support
IEX
Insourcing
Insurance Claims
Interpersonal Skills
Leadership
Management
Microsoft Access
Microsoft Excel
Microsoft Office
Microsoft Word
Presentation Skills
Presenter
Project Management
Public Speaking
Software Documentation
Strategic Planning
Strategy
Team Building
Team Development
Teamwork
Time Management
Visio
Workforce Management
Workforce Planning
Working with Physicians
Kathy Ayers Summary
Kathy Ayers, based in Cumming, GA, US, is currently a Customer Care Supervisor at Centene Corporation. Kathy Ayers brings experience from previous roles at SPH Analytics, Assurant Specialty Property, Delta Dental Insurance Company and Verizon Wireless. Kathy Ayers holds a Leon High School. With a robust skill set that includes Analytical Skills, Avaya Site Administration (ASA), Business Analysis, Call Center Administration, Call Center Development and more. Kathy Ayers has 2 emails and 7 mobile phone numbers on RocketReach.
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