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Kathlene Johnson Location
Atlanta, GA, US
Kathlene Johnson Work
2021 -now Director of Training @
2017 -2019 Director of Training, Delivery and Quality Assurance @
2016 -2017 Training and Development Manager @
2013 -2016 Manager, Quality Assurance-Contact Center @
2007 -2016 Manager, Training Delivery and Development @
2014 -2015 Interim Site Director, EarthLink TechCare (Amherst, NY) @
Kathlene Johnson Education
Oklahoma City University
(Business Management)
2002-2004
Kathlene Johnson Skills
Training
Management
Leadership
Program Management
Vendor Management
Call Centers
Performance Management
Strategy
Call Center
Contact Centers
Human Resources
Instructional Design
Sales
Business Process Improvement
Workforce Planning
HR Consulting
Project Management
Customer Relationship Management (CRM)
Strategic Planning
Quality Assurance
Customer Relationship Management Crm
Team Building
PowerPoint
Employee Engagement
Personnel Management
Telecommunications
Team Management
Team Leadership
Process Improvement
Talent Management
Microsoft Office
Leadership Development
Cross Functional Team Leadership
Change Management
Employee Training
Customer Service
Training Delivery
Coaching
Outsourcing
Metrics
Customer Relationship Management
Kathlene Johnson Summary
Kathlene Johnson, based in Atlanta, GA, US, is currently a Director of Training at Trutech Wildlife Service. Kathlene Johnson brings experience from previous roles at Strategic Link, Altisource and EarthLink. Kathlene Johnson holds a 2002 - 2004 Oklahoma City University. With a robust skill set that includes Training, Management, Leadership, Program Management, Vendor Management and more. Kathlene Johnson has 3 emails and 2 mobile phone numbers on RocketReach.
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