Katherine Olecki Email & Phone Number
Head of Customer Success and Solutions @ Paces
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Katherine Olecki Location
- New York, NY, US
Katherine Olecki Work
- Head of Customer Success and Solutions @ (October 2024 - Present)
- Director of Customer Success @ (February 2023 - May 2024)
- Manager, Customer Success Strategy and Operations @ (April 2022 - February 2023)
- Director of Customer Success @ (March 2020 - April 2022)
- Manager, Customer Success @ (January 2018 - March 2020)
- Customer Success Manager @ (July 2017 - June 2018)
- Teacher @ (August 2015 - July 2017)
- Corps Member @ (May 2015 - June 2017)
Katherine Olecki Education
- Mount Holyoke College
Bachelor’s Degree (International Relations and Affairs)
- Dominican University
Master’s Degree (Education - English as a Second Language (ESL) Endorsement)
Katherine Olecki Skills
- Account Management
- Analytical Skills
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- CRM Program Management
- Change Management
- Communication
- Cross-functional Problem Solving
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Journey Mapping
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Segmentation Strategy
- Customer Service
- Customer Success
- Digital Strategy
- E-Learning
- Education
- Feedback Management
- Growth Strategies
- Leadership
- Microsoft Excel
- Microsoft Office
- Multi-channel Campaign Management
- Operations Management
- People Management
- Post-Sales
- Program Management
- Project Management
- Reporting & Analysis
- Salesforce.com Administration
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Communications
- Teacher Training
- Teaching
- Team Building
- Team Leadership
- Team Management
Katherine Olecki Summary
- Katherine Olecki, based in New York, NY, US, is currently a Head of Customer Success and Solutions at Paces. Katherine Olecki brings experience from previous roles at Redis and Albert | Learn By Doing. Katherine Olecki holds a Bachelor’s Degree in International Relations and Affairs @ Mount Holyoke College. With a robust skill set that includes Account Management, Analytical Skills, Business Process Improvement, Business Strategy, Business-to-Business (B2B) and more. Katherine Olecki has 2 emails and 3 mobile phone numbers on RocketReach.
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