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Katherine Morales Location
McKinney, TX, US
Katherine Morales Work
Call center and Dispatch manager @ (June 2025 - Present)
Call Center Manager @ Bell Mechanical (June 2025 - Present)
Dispatcher @ Same Day Heating Air & Plumbing (January 2023 - Present)
Lead Dispatcher @ (January 2023 - August 2024)
Dispatcher @ Same Day Heating Air and Plumbing (January 2023 - April 2024)
Sales Coordinator and dispatch supervisor @ (May 2021 - February 2023)
install and sales coordinator @ (December 2018 - May 2021)
Installed Sales Coordinator @ Carini Heating Air & Plumbing (December 2018 - May 2021)
Installed Sales Coordinator @ Carini Heating Air and Plumbing (December 2018 - May 2021)
Assistant wedding Coordinator @ (April 2018 - May 2021)
Installed Sales Coordinator @ Anderson Plumbing Heating and Air (November 2015 - December 2018)
HVAC install coordinator @ Anderson Plumbing Heating and Air Conditioning, Inc. (November 2015 - November 2018)
Lead Dispatcher @ American Residential Services (Right Time Home Services) (November 2014 - November 2015)
Lead Dispatcher @ (June 2014 - November 2015)
3rd key @ (June 2012 - June 2014)
Katherine Morales Education
California State University San Marcos 2017-2017
California State University San Marcos
Certificate of Undergraduate Studies (Meeting and Event Planning)
Grossmont College
General Education
Grossmont College
High School Diploma
Katherine Morales Skills
Employee Training
Customer Service
Interpersonal Communication
Teamwork
3CX
Attention to Detail
Cross-functional Collaborations
Customer Retention
Data Management
Deadline Oriented
Microsoft Dynamics GP
Next star training
Performance Metrics
Podium
Quality Assurance
Reporting
SOP Development
Service champion training
Service champions training
Staffing
Standard Operating Procedure (SOP)
Team Management
Trello
Vendor Management
Dispatching
Truckload
Tmw
DOT regulations
Trucking
Peoplenet
LTL
Flatbed
Katherine Morales Summary
Katherine Morales, based in McKinney, TX, US, is currently a Call center and Dispatch manager at Bell Mechanical Services, LLC. Katherine Morales brings experience from previous roles at Bell Mechanical, Same Day Heating Air & Plumbing, Same Day Heating & Air Conditioning and Same Day Heating Air and Plumbing. Katherine Morales holds a 2017 - 2017 California State University San Marcos. With a robust skill set that includes Employee Training, Customer Service, Interpersonal Communication, Teamwork, 3CX and more. Katherine Morales has 3 emails and 2 mobile phone numbers on RocketReach.
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