Katherine C. Comia Email
Sr. Director - Operations @ Optum
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Katherine C. Comia Location
- Valenzuela, NCR, PH
Katherine C. Comia Work
- 2021 -now Sr. Director - Operations @
- 2020 -2021 Director, Customer Service @
- 2019 -2020 Director, Customer Service @
- 2018 -2019 Sr. Director for Operations @ Convergys
- 2013 -2018 Site Director @ Convergys
- 2012 -2013 Service Delivery Unit Lead @
- 2009 -2012 Delivery Project Executive @ IBM Global Business Process Services
- 2008 -2009 Project Manager and Site Director @
- 2007 -2008 Call Center Manager @
- 2005 -2007 Operations Manager @
- 2004 -2005 Team Leader @
- 2004 -2004 Phone Banker @
- 2003 -2004 CSR @ eTelecare Global Solutions
- 2002 -2002 Personnel Assistant @
Katherine C. Comia Education
- University of the Philippines
AB (UP Bukluran sa Sikolohiyang Pilipino (UP Buklod-Isip), UP Peer Counselling Group)
1997-2001 - Southern Luzon State University
Graduated with honors (President, High School Student Council; Editor-In-Chief, The Junior Kingfisher; Corps Commander, Corps of Sponsors)
1993-1997 - Casa Del Nino Jesus de Lucban
Graduated Valedictorian
1985-1993
Katherine C. Comia Skills
- Management
- Service Delivery
- Business Intelligence
- Call Centers
- Outsourcing
- Transition Management
- BPO
- Contact Centers
- Customer Experience
- Employee Engagement
- Coaching
- Team Management
- Performance Management
- Operational Excellence
- Team Leadership
- Customer Service
- Training Delivery
- Project Management
- Business Process
- Business Process Improvement
- CRM
- Call Center
- Customer Satisfaction
- Leadership
- Offshoring
- Operations Management
- Resource Management
- Shared Services
- Telecommunications
- Vendor Management
- Workforce Management
- Business Transformation
- Process Improvement
- Six Sigma
- Business Analysis
- Sla
- Customer Relationship Management Crm
- Strategic Planning
- Operations
- Microsoft Office
- Business Process Outsourcing Bpo
- Program Management
- Training
- Change Management
- Project Planning
- Microsoft Word
- Public Speaking
- Business Process Outsourcing
- Customer Relationship Management
Katherine C. Comia Summary
- Katherine C. Comia, based in Valenzuela, NCR, PH, is currently a Sr. Director - Operations at Optum. Katherine C. Comia brings experience from previous roles at AT&T and Convergys. Katherine C. Comia holds a 1997 - 2001 AB in UP Bukluran sa Sikolohiyang Pilipino (UP Buklod-Isip), UP Peer Counselling Group @ University of the Philippines. With a robust skill set that includes Management, Service Delivery, Business Intelligence, Call Centers, Outsourcing and more. Katherine C. Comia has 3 emails on RocketReach.
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