Katey Hearn Email
Head of IT Operations UK @ Unum UK
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Katey Hearn Location
- Basingstoke, GB
Katey Hearn Work
- Head of IT Operations UK @ (August 2024 - Present)
- Director of Service Delivery and Transition @ (December 2022 - August 2024)
- Director of Client Dedicated Services @ (April 2021 - December 2022)
- Head of End User Services Dec 2019 – April 2021 @ (December 2019 - April 2021)
- Service Manager @ (July 2018 - December 2019)
- Service Owner - Shared Government CRM @ (January 2014 - April 2017)
- Service Design and Transition Manager @ Abu Dhabi General Services - Musanada Technology Services (January 2008 - January 2014)
- IT Transition Manager @ (January 2007 - January 2008)
- Service Management Consultant @ (September 2006 - June 2007)
- Service Delivery Manager @ (September 1994 - September 2006)
Katey Hearn Education
- Middlesex University
MBA
2011-2013
Katey Hearn Skills
- Service Management
- Leadership
- IT Strategy
- Project Execution
- Information Technology
- ITIL Certified
- Service Design
- Stakeholder Management
- Requirements Analysis
- PMO
- Data Center
- IT Outsourcing
- Service Desk
- ITIL
- Incident Management
- Telecommunications
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- ERP
- Project Portfolio Management
- Business Continuity
- IT Operations
- Managed Services
- Professional Services
- Business Process
- Change Management
- Customer Service
- Sla
- Business Intelligence
- Project Planning
- IT Transformation
- Governance
- Business Process Improvement
- Management
- Project Management
- Outsourcing
- Process Management
- Transition Management
- Service Improvement
- Service Delivery
- Problem Management
- Integration
- CRM
- IT Management
- Project Delivery
- IT Service Management
Katey Hearn Summary
- Katey Hearn, based in Basingstoke, GB, is currently a Head of IT Operations UK at Unum UK. Katey Hearn brings experience from previous roles at Bell Integration - Driving Digital Transformation and Gyrocom. Katey Hearn holds a 2011 - 2013 MBA @ Middlesex University. With a robust skill set that includes Service Management, Leadership, IT Strategy, Project Execution, Information Technology and more. Katey Hearn has 2 emails on RocketReach.
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