Katey Hearn Email
Head of IT Operations UK @ Unum UK
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Katey Hearn Location
- Basingstoke, GB
Katey Hearn Work
- 2024 -now Head of IT Operations UK @
- 2022 -2024 Director of Service Delivery and Transition @
- 2021 -2022 Director of Client Dedicated Services @
- 2019 -2021 Head of End User Services Dec 2019 – April 2021 @
- 2018 -2019 Service Manager @
- 2014 -2017 Service Owner - Shared Government CRM @
- 2008 -2014 Service Design and Transition Manager @ Abu Dhabi General Services - Musanada Technology Services
- 2007 -2008 IT Transition Manager @
- 2006 -2007 Service Management Consultant @
- 1994 -2006 Service Delivery Manager @
Katey Hearn Education
- Middlesex University 2011-2013
Katey Hearn Skills
- Service Management
- Leadership
- IT Strategy
- Project Execution
- Information Technology
- ITIL Certified
- Service Design
- Stakeholder Management
- Requirements Analysis
- PMO
- Data Center
- IT Outsourcing
- Service Desk
- ITIL
- Incident Management
- Telecommunications
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- ERP
- Project Portfolio Management
- Business Continuity
- IT Operations
- Managed Services
- Professional Services
- Business Process
- Change Management
- Customer Service
- Sla
- Business Intelligence
- Project Planning
- IT Transformation
- Governance
- Business Process Improvement
- Management
- Project Management
- Outsourcing
- Process Management
- Transition Management
- Service Improvement
- Service Delivery
- Problem Management
- Integration
- CRM
- IT Management
- Project Delivery
- IT Service Management
Katey Hearn Summary
- Katey Hearn, based in Basingstoke, GB, is currently a Head of IT Operations UK at Unum UK. Katey Hearn brings experience from previous roles at Bell Integration - Driving Digital Transformation and Gyrocom. Katey Hearn holds a 2011 - 2013 Middlesex University. With a robust skill set that includes Service Management, Leadership, IT Strategy, Project Execution, Information Technology and more. Katey Hearn has 2 emails on RocketReach.
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