Katerina Sofrona Email
VP of Customer Success @ SOLO Gateway SA
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Katerina Sofrona Location
- Greece
Katerina Sofrona Work
- 2025 -now VP of Customer Success @
- 2023 -2025 Customer Experience Director @
- 2022 -2023 Chief Customer Officer @
- 2018 -2022 Head of Customer Success @
- 2017 -2018 Customer Success Team Leader @
- 2015 -2016 Customer Support Team Leader @
- 2014 -2015 Customer Support Agent @
- 2013 -2014 Account Executive @
- 2010 -2013 Co Founder @ mymaster.gr
- 2010 -2010 Human Resources Assistant @
Katerina Sofrona Education
- Athens University of Economics and Business
Bachelor of Science (BSc) (Management Science and Technology)
2006-2010 - University of Piraeus
E-learning Degree (Accounting and Finance)
2012 - Ethnikon kai Kapodistriakon Panepistimion Athinon
e-learning Degree (Maritime Strategy, Claims and Operations)
2017
Katerina Sofrona Skills
- E-Commerce
- Software as a Service (SaaS)
- Negotiation
- Presenter
- Business Strategy
- Team Management
- Business Planning
- Business Development
- Sales Management
- Attention to Detail
- Cross-functional Partnerships
- Organization Skills
- Key Performance Indicators
- Contract Negotiation
- Analytical Skills
- Coaching
- Customer Satisfaction
- Customer Journey Mapping
- Customer Retention
- Customer Engagement
- Product Adoption
- Startup Environments
- Team Building
- Recruiting
- Growth Strategies
- Teamwork
- Leadership
- Presentation Skills
- Communication
- New Web Technologies
- Entrepreneurship
- Project Management
- Marketing Strategy
- Sales
- Customer Relationship Management (CRM)
- Team Leadership
- Customer Service
- Microsoft Excel
Katerina Sofrona Summary
- Katerina Sofrona, based in Greece, is currently a VP of Customer Success at Yodeck. Katerina Sofrona brings experience from previous roles at Neurosoft, MarineTraffic and MarineTraffic - Global Ship Tracking Intelligence. Katerina Sofrona holds a 2006 - 2010 Bachelor of Science (BSc) in Management Science and Technology @ Athens University of Economics and Business. With a robust skill set that includes E-Commerce, Software as a Service (SaaS), Negotiation, Presenter, Business Strategy and more. Katerina Sofrona has 1 emails on RocketReach.
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