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Kate Tracy Location
Braintree, MA, US
Kate Tracy Work
2024 -now Vice President, Center of Excellence, Service Support and Experience @
2021 -2024 Senior Director of Business Operations and Customer Experience (CX) Customer Service Lead @
2017 -2021 Director of Service Analytics and Quality @
2009 -2017 Senior Manager of Business Analytics and Process Improvement @
Kate Tracy Education
UMass Boston
Master of Business Administration (M.B.A.)
2005-2009
James Madison University
Bachelor of Business Administration (B.B.A.) (Marketing)
1996-2000
Kate Tracy Skills
Analytics
Process Improvement
Business Analysis
Health Insurance
SDLC
Insurance
Managed Care
Customer Service
Project Management
Marketing
Leadership
People Development
Microsoft Office
Microsoft Word
Microsoft Excel
Business Analytics
Kate Tracy Summary
Kate Tracy, based in Braintree, MA, US, is currently a Vice President, Center of Excellence, Service Support and Experience at Blue Cross Blue Shield of Massachusetts. Kate Tracy brings experience from previous roles at Blue Cross Blue Shield of Massachusetts. Kate Tracy holds a 2005 - 2009 Master of Business Administration (M.B.A.) @ UMass Boston. With a robust skill set that includes Analytics, Process Improvement, Business Analysis, Health Insurance, SDLC and more. Kate Tracy has 2 emails on RocketReach.
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