Kate Ketcham Email & Phone Number
Vice President, Customer Success and Subscription Management @ Avid
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Kate Ketcham Location
- Boston, MA, US
Kate Ketcham Work
- 2023 -now Vice President, Customer Success and Subscription Management @
- 2021 -2023 Senior Director, Subscription Business Line @
- 2019 -2021 Director, Media Composer Product Management @
- 2013 -2019 Product Manager @
- 2011 -2019 Technical Account Manager, Principal Expert @
- 2009 -2011 Principle Expert, Customer Success: Media Composer Product Champion @
- 2008 -2009 Customer Support Supervisor @
- 2005 -2008 Technical Support Representative III @
Kate Ketcham Education
- Boston College
Bachelor of Arts (B.A.) (Film/Cinema/Video Studies)
2000-2004 - Kimball Union Academy 2000
Kate Ketcham Skills
- Strategic Planning
- Customer Lifecycle Management
- Operational Efficiency
- Customer Retention
- Customer Success
- ACI (Avid Certified Instructor)
- ACSR (Avid Certified Service Representative) Elite
- ACSR
- Avid
- Elite
- Video Editing
- Management
- Digital Asset Management
- Avid Media Composer
- Technical Support
- Digital Video
- CRM
- Post Production
- Non-linear Editing
- Software Installation
- Cross-functional Team Leadership
- Digital Media
- Training
- Pro Tools
- Streaming Media
- Broadcast Television
- Video
- Broadcast
- HD Video
- Multimedia
- VOD
- Sound
- Avid Technology Products
- Customer Relationship Management (CRM)
- Broadcasting
Kate Ketcham Summary
- Kate Ketcham, based in Boston, MA, US, is currently a Vice President, Customer Success and Subscription Management at Avid. Kate Ketcham brings experience from previous roles at Avid and Avid Technology. Kate Ketcham holds a 2000 - 2004 Bachelor of Arts (B.A.) in Film/Cinema/Video Studies @ Boston College. With a robust skill set that includes Strategic Planning, Customer Lifecycle Management, Operational Efficiency, Customer Retention, Customer Success and more. Kate Ketcham has 3 emails and 1 mobile phone numbers on RocketReach.
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