Kate Gruell Email & Phone Number
Senior Vice President of Customer Experience @ Airshare
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Kate Gruell Location
- Overland Park, KS, US
Kate Gruell Work
- Senior Vice President of Customer Experience @ (August 2022 - Present)
- Vice President, Global Operations - Guest Experience @ (January 2013 - January 2020)
- Vice President - Luxury Operations @ (January 2010 - January 2013)
- Vice President - Rooms and Spa Operations @ (January 2008 - January 2010)
- Early Career - Various Growth Positions in multiple International locations @ (January 1998 - January 2008)
- Early Career - The Hyatt Carlton Tower, London @ (January 1994 - January 1998)
Kate Gruell Education
- University of Maryland - Robert H. Smith School of Business
MBA (Business)
2021-2022 - The Graduate School at the University of North Carolina at Chapel Hill
Executive Leadership Development Program
- Cornell University
Professional Development Program (Organizational Leadership)
1994 - Strathclyde Business School
BA with First Class Honors (Hotel & Catering Management)
Kate Gruell Skills
- Business Technology Optimization
- Corporate Hospitality
- Customer Experience
- Customer Experience Analysis
- Customer Insight
- Customer Journey Mapping
- Customer Journeys
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer-focused Service
- ESG and DEI
- Employee Engagement
- Employee Training
- Executive Influence
- Executive Leadership
- Food & Beverage
- Front Office
- Global Operations
- Global Strategic Planning
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hospitality Service
- Hotel Booking
- Hotel Management
- Innovation Development
- International Operations
- KPI Reporting
- Leadership
- Leadership Development
- Luxury
- Luxury Brand Operations
- Operational Efficiency
- Operational Excellence
- Organizational Leadership
- Pre-opening experience
- Process Improvement
- Product Development
- Profit Maximization
- Property Management Systems
- Resorts
- Revenue Analysis
- Service Quality
- Spa
- Strategic Leadership
- Strategic Planning
- Talent & Leadership Development
- Talent Management
- Training
- Trend Analysis
- Yield Management
- Hotels
- Pre-opening
- Rooms Division
- Pre Opening Experience
- Management
- PowerPoint
- Pre Opening
- Microsoft Excel
Kate Gruell Summary
- Kate Gruell, based in Overland Park, KS, US, is currently a Senior Vice President of Customer Experience at Airshare. Kate Gruell brings experience from previous roles at Marriott International and The Ritz-Carlton Hotel Company, L.L.C.. Kate Gruell holds a 2021 - 2022 MBA in Business @ University of Maryland - Robert H. Smith School of Business. With a robust skill set that includes Business Technology Optimization, Corporate Hospitality, Customer Experience, Customer Experience Analysis, Customer Insight and more. Kate Gruell has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Kate Gruell?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co