Senior Solutions Engineer @ (November 2022 - March 2025)
Director Contact Center Services @ (January 2022 - October 2022)
Senior Contact Center Consultant @ (December 2019 - October 2022)
Enterprise Voice Engineer @ (September 2014 - December 2019)
Voice Communications Analyst Supervisor @ (September 2012 - September 2014)
Business Systems Analyst Supervisor @ (May 2009 - September 2012)
Telephony Analyst @ (October 2005 - May 2009)
Technical Support Specialist @ (May 2000 - October 2005)
Kate Dougherty Education
University of Phoenix
Bachelor of Science (B.S.) (Business Information Systems)
2008-2012
Kate Dougherty Skills
Call Center
Requirements Analysis
Process Improvement
Business Analysis
Visio
Vendor Management
Change Management
Project Management
HIPAA
Training
Business Process Improvement
Team Building
Call Centers
Customer Service
Integration
Troubleshooting
Telecommunications
Leadership
Analysis
Management
Outsourcing
Networking
Kate Dougherty Summary
Kate Dougherty, based in Olympia, WA, US, is currently a Senior Solutions Engineer at Amplix. Kate Dougherty brings experience from previous roles at InflowCX, Cerium Networks and Providence Health & Services. Kate Dougherty holds a 2008 - 2012 Bachelor of Science (B.S.) in Business Information Systems @ University of Phoenix. With a robust skill set that includes Call Center, Requirements Analysis, Process Improvement, Business Analysis, Visio and more. Kate Dougherty has 2 emails and 1 mobile phone numbers on RocketReach.
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