Kate D. Email
Product Training Manager @ CharityEngine
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Kate D. Location
- Dayton, OH, US
Kate D. Work
- Product Training Manager @ (June 2026 - Present)
- Client Experience Coordinator @ (September 2025 - June 2026)
- Customer Success Manager @ (August 2022 - March 2025)
- Customer Service Representative @ Akerna Corp. (January 2022 - May 2022)
- Customer Care Coordinator @ (March 2019 - December 2021)
- Customer Service Representative @ (May 2018 - March 2019)
- Assistant Buyer @ (June 2016 - August 2018)
- Barista @ (July 2016 - April 2017)
- Natural Living Department Manager @ Fresh Thyme Farmers Market (October 2015 - June 2016)
Kate D. Education
- Sinclair Community College
Associate of Arts - AA (Business Administration and Management, General)
2010-2013 - Wright State University
Bachelor's degree (Organizational Leadership)
2024
Kate D. Skills
- Adobe Creative Suite
- Agile Methodologies
- Agile Project Management
- Business-to-Business (B2B)
- Call Center Administration
- Career Development
- Change Management
- Client Onboarding
- Client Services
- Contact Centers
- Customer Experience
- Customer Onboarding
- Customer Product Training
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Documentation
- IT Operations
- ITIL
- Instructional Design
- Jira Service Desk
- Leadership
- Learning Management Systems
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- NetSuite
- Organizational Culture
- Problem Solving
- Process Improvement
- Product Demonstration
- Product Training
- Project Execution
- Project Management
- Project Planning
- Quality Management
- Risk Management
- SaaS Support
- Scrum
- Service Desk
- Software as a Service (SaaS)
- Strategic Thinking
- Team Building
- Technical Support
- Troubleshooting
- Zendesk Support
Kate D. Summary
- Kate D., based in Dayton, OH, US, is currently a Product Training Manager at CharityEngine. Kate D. brings experience from previous roles at CharityEngine, Taazaa Inc, Akerna Corp. and 1WorldSync. Kate D. holds a 2010 - 2013 Associate of Arts - AA in Business Administration and Management, General @ Sinclair Community College. With a robust skill set that includes Adobe Creative Suite, Agile Methodologies, Agile Project Management, Business-to-Business (B2B), Call Center Administration and more.
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