Kat Email & Phone Number
Merchant Success @ Loop Returns
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Kat Location
- United States
Kat Work
- 2025 -now Merchant Success @
- 2024 -2025 Customer Success @
- 2023 -2024 Enterprise Customer Success Manager @
- 2021 -2023 Customer Success Program Manager @
- 2020 -2021 Head of Customer Success and AI Strategy @ Thankful acquired by Gladly
- 2019 -2020 Manager, Customer Success @ Thankful (acquired by Gladly)
- 2018 -2019 Customer Service Manager @
- 2016 -2018 Program Manager, Global Customer and Merchant Engagmement @
- 2015 -2016 Team Leader, Merchant Services @
- 2014 -2015 Project Manager - VMO, North America @
- 2013 -2014 Onboarding Specialist @
- 2012 -2013 Implementation Specialist @
Kat Education
- University of California, Berkeley
Project Management Certification Program
2014-2014 - The Art Institutes
Bachelor's degree
Kat Skills
- Management
- Troubleshooting
- Databases
- Team Leadership
- Project Planning
- Customer Service
- Windows
- Time Management
- Training
- Sales
- Leadership
- Business Analysis
- Software Implementation
- CRM
- Salesforce.com
- SQL
- Sales Process
- Micros
- Account Management
- Restaurants
- Microsoft Office
- Project Management
- POS
- Microsoft Excel
- Social Media
- Operations
- Customer Relationship Management Crm
- Testing
- Customer Relationship Management
- People Management
- Vendor Management
- Workforce Management
- Continuous Improvement
- Operations Management
- Strategy
- Machine Learning
- Shared Service Center
- Product Customization
- End User Training
- Negotiation
- Artificial Intelligence
- Program Management
- Recruiting
- Zendesk
- Tableau
- JIRA
- Lean Six Sigma
Kat Summary
- Kat, based in United States, is currently a Merchant Success at Loop. Kat brings experience from previous roles at Siena AI, Narvar and Thankful acquired by Gladly. Kat holds a 2014 - 2014 Project Management Certification Program @ University of California, Berkeley. With a robust skill set that includes Management, Troubleshooting, Databases, Team Leadership, Project Planning and more. Kat has 2 emails on RocketReach.
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