Kat Email & Phone Number
Merchant Success @ Loop Returns
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Kat Location
- United States
Kat Work
- Merchant Success @ (August 2025 - Present)
- Customer Success, Strategic Accounts @ (January 2024 - August 2025)
- Enterprise Customer Success Manager @ (January 2023 - January 2024)
- Customer Success Program Manager @ (January 2021 - January 2023)
- Head of Customer Success and AI Strategy @ Thankful acquired by Gladly (January 2020 - January 2021)
- Manager, Customer Success @ Thankful (acquired by Gladly) (January 2019 - January 2020)
- Customer Service Manager @ (January 2018 - January 2019)
- Program Manager, Global Customer and Merchant Engagmement @ (January 2016 - January 2018)
- Team Leader, Merchant Services @ (January 2015 - January 2016)
- Project Manager - VMO, North America @ (January 2014 - January 2015)
- Onboarding Specialist @ (January 2013 - January 2014)
- Implementation Specialist @ (January 2012 - January 2013)
Kat Education
- University of California, Berkeley
Project Management Certification Program
2014-2014 - The Art Institutes
Bachelor's degree
Kat Skills
- Management
- Troubleshooting
- Databases
- Team Leadership
- Project Planning
- Customer Service
- Windows
- Time Management
- Training
- Sales
- Leadership
- Business Analysis
- Software Implementation
- CRM
- Salesforce.com
- SQL
- Sales Process
- Micros
- Account Management
- Restaurants
- Microsoft Office
- Project Management
- POS
- Microsoft Excel
- Social Media
- Operations
- Customer Relationship Management Crm
- Testing
- Customer Relationship Management
- People Management
- Vendor Management
- Workforce Management
- Continuous Improvement
- Operations Management
- Strategy
- Machine Learning
- Shared Service Center
- Product Customization
- End User Training
- Negotiation
- Artificial Intelligence
- Program Management
- Recruiting
- Zendesk
- Tableau
- JIRA
- Lean Six Sigma
Kat Summary
- Kat, based in United States, is currently a Merchant Success at Loop. Kat brings experience from previous roles at Siena AI, Narvar and Thankful acquired by Gladly. Kat holds a 2014 - 2014 Project Management Certification Program @ University of California, Berkeley. With a robust skill set that includes Management, Troubleshooting, Databases, Team Leadership, Project Planning and more. Kat has 2 emails and 1 mobile phone numbers on RocketReach.
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