2021 -
2024 Head Of IT Technical and User Support Department @
2017 -
2021 IT User support manager @
2009 -
2017 IT Sevices Support Manager @
2003 -
2009 IT Help Desk Manager @
2001 -
2003 IT Administrator @
Kaspars Andersons Education
Latvijas Universitate
Master’s Degree (IT managment)
2006
-
2008
Rigas Pedagogijas un Izglitibas Vadibas Augstskola
Bachelor’s Degree (Education)
1995
-
2001
Kaspars Andersons Skills
IT Operations
Service Desk
Service Delivery
ITIL Process
Service Desk Management
IT Operations Management
IT Service Management
Incident Management
Team Leadership
Business Analysis
Account Management
Key Performance Indicators
Active Directory
Microsoft Word
SharePoint
Project Management
Leadership
Customer Relationship Management Crm
ITIL Certified
Information Technology
Research
Knowledge Management
Technical Support
Strategic Planning
Business Intelligence
Customer Relationship Management
Kaspars Andersons Summary
Kaspars Andersons, based in Latvia, is currently a Head of Technical Support at Zabbix. Kaspars Andersons brings experience from previous roles at DYNATECH Latvia, Citadele banka, Latvijas dzelzceļš and Latvenergo. Kaspars Andersons holds a 2006 - 2008 Master’s Degree in IT managment @ Latvijas Universitate. With a robust skill set that includes IT Operations, Service Desk, Service Delivery, ITIL Process, Service Desk Management and more. Kaspars Andersons has 1 emails on RocketReach.
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