Karsten Smet Email & Phone Number

Karsten Smet Work

• Group CEO @ ACI Group (September 2020 - Present)
• Fellow @ Institute of IT Service Management (January 2005 - Present)
• Director @ UKCloud Ltd (September 2020 - January 2022)
• Chief Operating Officer and Director of Customer Experience @ UKCloud Ltd (March 2017 - September 2020)
• Chief Operating Officer and Director of Customer Experience @ UKCloud Health (March 2017 - September 2020)
• Vice President of Service Delivery @ Barclaycard (August 2016 - March 2017)
• Director of Service Management @ Rackspace, the #1 managed cloud company (May 2014 - August 2016)
• Senior Crisis Manager @ Microsoft (February 2012 - May 2014)
• Snr Expert Service Strategy and Design @ SITA (September 2011 - February 2012)
• Office365 Group Operations Manager @ Microsoft (January 2010 - September 2011)
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• Global Service Management and Delivery Architect @ Microsoft (September 2007 - December 2009)
• IT Operations and Service Management Consultant @ Microsoft (May 2006 - August 2007)
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• Technical Account Manager @ Microsoft (May 2004 - May 2006)
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• Peregrine Implementation Lead @ British Airways (April 2002 - May 2004)
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• Business Analyst @ British Airways (April 2000 - April 2002)