Karsten Smet Email & Phone Number
Group CEO @ ACI Group
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Karsten Smet Location
- Cookham, GB
Karsten Smet Work
- Group CEO @ (September 2020 - Present)
- Fellow @ Institute of IT Service Management (January 2005 - Present)
- Director @ (September 2020 - January 2022)
- Chief Operating Officer and Director of Customer Experience @ (March 2017 - September 2020)
- Chief Operating Officer and Director of Customer Experience @ (March 2017 - September 2020)
- Vice President of Service Delivery @ (August 2016 - March 2017)
- Director of Service Management @ Rackspace (May 2014 - August 2016)
- Senior Crisis Manager @ (February 2012 - May 2014)
- Snr Expert Service Strategy and Design @ (September 2011 - February 2012)
- Office365 Group Operations Manager @ (January 2010 - September 2011)
- Global Service Management and Delivery Architect @ (September 2007 - December 2009)
- IT Operations and Service Management Consultant @ (May 2006 - August 2007)
- Technical Account Manager @ (May 2004 - May 2006)
- Peregrine Implementation Lead @ (April 2002 - May 2004)
- Business Analyst @ (April 2000 - April 2002)
Karsten Smet Education
- Leeds Business School
Bachelor of Arts (Management, Business)
1996-2000 - Royal Grammar School High Wycombe
Karsten Smet Skills
- Architectures
- Budgets
- Business Analysis
- Business Intelligence
- Cloud Computing
- Coaching
- Consulting
- Customer Satisfaction
- Data Center
- Disaster Recovery
- Enterprise Architecture
- Enterprise Software
- ISO 20000
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Infrastructure
- Management
- Microsoft Products
- Microsoft Technologies
- Negotiation
- PCI DSS
- Professional Services
- Program Management
- Project Management
- Regulatory Compliance
- Release Management
- SaaS
- Security
- Service Delivery
- Service Management
- Six Sigma
- Software as a Service (SaaS)
- Solution Architecture
- Standards Compliance
- Strategy
- Virtualization
- Windows
Karsten Smet Summary
- Karsten Smet, based in Cookham, GB, is currently a Group CEO at ACI Group. Karsten Smet brings experience from previous roles at Institute of IT Service Management, UKCloud Ltd and UKCloud Health. Karsten Smet holds a 1996 - 2000 Bachelor of Arts in Management, Business @ Leeds Business School. With a robust skill set that includes Architectures, Budgets, Business Analysis, Business Intelligence, Cloud Computing and more. Karsten Smet has 2 emails and 5 mobile phone numbers on RocketReach.
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