Customer Service Supervisor @ (February 2022 - July 2022)
Customer Service Senior Team Lead @ (March 2020 - February 2022)
Customer Service Team Lead @ (May 2017 - March 2020)
Consumer Direct Sales and Services @ (September 2015 - May 2017)
Customer Service @ (August 2013 - September 2015)
Front Office Coordinator @ JL Dental (August 2010 - August 2012)
Practice Administrator @ (August 2002 - August 2010)
Karolynn Keil Education
Penn Foster
Business Administration and Management, General
2016-2017
Webster University
Business Administration and Management, General
1992-1992
Saint Pius X
Diploma (General Studies)
1988-1992
Karolynn Keil Skills
Staff Development
Contact Center Management
Team Performance
Coaching
Team Management
Operations Management
Operations
Key Performance Indicators
Culture Change
Customer Service Operations
Continuous Improvement
Call Center Administration
Analytical Skills
Customer Service
Insurance
Call Centers
Customer Experience
Health Insurance
Employee Benefits
Account Management
Customer Satisfaction
Healthcare
Vendor Management
Nonprofits
Strategic Planning
Healthcare Information Technology
Direct Sales
Process Improvement
Sales
Marketing
Business Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Windows
Outlook
PowerPoint
Microsoft Outlook
Team Building
Leadership
Training
Management
Public Speaking
Conflict Resolution
Problem Solving
Employee Relations
Benefits Design
Insurance Claims
Consumer Relations
HR Strategy
Strategic Human Resource Planning
Organizational Leadership
Human Resources
SQLite
Database Development
SQL
Databases
Customer Service Management
Communication
Nonprofit Management
Executive Leadership
Small Business Management
Karolynn Keil Summary
Karolynn Keil, based in St. Louis, MO, US, is currently a Manager Claims Administration at Delta Dental of Missouri. Karolynn Keil brings experience from previous roles at Delta Dental of Missouri. Karolynn Keil holds a 2016 - 2017 Business Administration and Management, General @ Penn Foster. With a robust skill set that includes Staff Development, Contact Center Management, Team Performance, Coaching, Team Management and more. Karolynn Keil has 2 emails and 1 mobile phone numbers on RocketReach.
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