Karolis Bitinas Email
Head of Help Desk and Remote Support @ StrongPoint Baltics
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Karolis Bitinas Location
- Lithuania
Karolis Bitinas Work
- Head of Help Desk and Remote Support @ (February 2024 - Present)
- IT Service Manager @ (May 2022 - February 2024)
- Head of Customer Request Management Team @ (September 2021 - April 2022)
- Head Of Customer Service @ (March 2021 - September 2021)
- Head Of Customer Service @ (December 2014 - December 2020)
- Customer Service Specialist @ (July 2013 - November 2014)
- Draw Manager @ (January 2014 - December 2020)
- IT manager @ UAB Getpele (September 2012 - February 2013)
- Manager @ Tomorrow's Trends & Tools, UAB (June 2012 - September 2012)
Karolis Bitinas Education
- Vilniaus Universitetas / Vilnius University
Bachelors (Publishing)
2011-2015
Karolis Bitinas Skills
- Contact Centers
- Customer Experience
- Contact Centre
- Customer Service Management
- Performance Management
- Customer Satisfaction
- Outsourcing
- Workforce Management
- Project Management
- Communication
- Social Media
- Teamwork
- Microsoft Office
- PowerPoint
- Customer Service
- Management
- Leadership
- Process Optimization
- Information Management
- Crisis Communications
- AML
- Technical Support
- Project Coordination
- Data Analysis
- Microsoft Excel
- Team Management
- Team Leadership
- Technical Assistance
- Information Analysis
- FinTech
- Lottery
Karolis Bitinas Summary
- Karolis Bitinas, based in Lithuania, is currently a Head of Help Desk and Remote Support at StrongPoint Baltics. Karolis Bitinas brings experience from previous roles at Luminor Group, AB „Energijos skirstymo operatorius“ (ESO), Ermitažas and Perlas Network. Karolis Bitinas holds a 2011 - 2015 Bachelors in Publishing @ Vilniaus Universitetas / Vilnius University. With a robust skill set that includes Contact Centers, Customer Experience, Contact Centre, Customer Service Management, Performance Management and more. Karolis Bitinas has 2 emails on RocketReach.
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