Senior Director of Customer Experience @ Hazel Health
5 free lookup(s). No credit card required.
Karli Fallos Location
Augusta, ME, US
Karli Fallos Work
2025 -now Senior Director of Customer Experience @
2025 -now Director Customer Experience @
2025 -2025 Director, Customer Experience @
2023 -2024 VP, Member and Care Operations @
2022 -2023 Senior Director of Member Support @
2022 -2023 Director of Support @
2021 -2022 Director of Member Support @
2021 -2022 Director of Support @
2021 -2024 Company Owner @ TrueNorth207
2019 -2021 Senior Manager, Member Care @
2018 -2019 Care Coordinator Manager @
2018 -2021 Care Manager @ Grand Rounds
2016 -2018 Senior Supervisor of Customer Satisfaction @
2014 -2016 Frontline Supervisor - Problem Resolution @
2014 -2018 Senior Customer Service Manager @ L.L. Bean
2010 -2014 Team Manager @
2006 -2010 Retail Service Support @
Karli Fallos Education
Roger Williams University
Bachelor's degree (Marketing)
2001-2005
Roger Williams University
Bachelor of Science (Marketing)
Karli Fallos Skills
Strategy Implementation
Cross-functional Team Leadership
Performance Monitoring
Presentation Skills
Analytical Skills
Project Management
Communication
Organization Skills
People Development
Operational Excellence
Mitigation Strategies
Industry standards
Clinical Operations
Training and Development (HR)
Team Management
Supervisory Skills
Interpersonal Skills
Customer Service Management
Collaborative Problem Solving
Business Strategy
Strategic Thinking
Soft Skills
Creative Problem Solving
Career Development
Customer Support
Critical Thinking
Teamwork
Budgeting
Budgeting & Forecasting
Transparency
Strategic Planning
Presentations
Key Performance Indicators
Delivery Operations
Executive Presentation Skills
Strategy Alignment
Strategic Initiatives
Resource Allocation
Operational Activities
Financial Forecasting
Business Continuity
Budget Management
Leadership
People Management
Customer Satisfaction
Marketing
Creative Strategy
Management
Customer Service
Problem Solving
Social Media
Team Building
Training
Time Management
Core Banking
Loan Servicing
Retail
Sales
Team Leadership
Process Improvement
Banking
Coaching
Business Process Improvement
Karli Fallos Summary
Karli Fallos, based in Augusta, ME, US, is currently a Senior Director of Customer Experience at Hazel Health. Karli Fallos brings experience from previous roles at Hazel Health, Synapse Health and Brightline. Karli Fallos holds a 2001 - 2005 Bachelor's degree in Marketing @ Roger Williams University. With a robust skill set that includes Strategy Implementation, Cross-functional Team Leadership, Performance Monitoring, Presentation Skills, Analytical Skills and more. Karli Fallos has 2 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.