Karli Fallos Email & Phone Number
Senior Director of Customer Experience @ Hazel Health
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Karli Fallos Location
- Augusta, ME, US
Karli Fallos Work
- Founder | CX and Operations Executive Advisor | Fractional @ Salt+Pine Consulting (September 2026 - Present)
- Senior Director Customer Experience @ (November 2025 - July 2026)
- Director, Customer Experience @ (March 2025 - November 2025)
- Senior Director of Customer Experience @ (November 2025 - Present)
- VP, Member and Care Operations @ (May 2023 - November 2024)
- Senior Director of Member Support @ (September 2022 - May 2023)
- Director of Support @ (September 2022 - May 2023)
- Director Customer Experience @ (November 2025 - Present)
- Director of Member Support @ (June 2021 - September 2022)
- Director of Support @ (June 2021 - September 2022)
- Company Owner @ TrueNorth207 (January 2021 - January 2024)
- Senior Manager, Member Care @ (August 2019 - June 2021)
- Care Coordinator Manager @ (May 2018 - August 2019)
- Care Manager @ Grand Rounds (May 2018 - June 2021)
- Senior Supervisor of Customer Satisfaction @ (March 2016 - May 2018)
- Frontline Supervisor - Problem Resolution @ (September 2014 - March 2016)
- Senior Customer Service Manager @ L.L. Bean (August 2014 - May 2018)
- Team Manager @ (September 2010 - September 2014)
- Retail Service Support @ (October 2006 - September 2010)
Karli Fallos Education
- Roger Williams University
Bachelor's degree (Marketing)
2001-2005 - Roger Williams University
Bachelor of Science (Marketing)
Karli Fallos Skills
- Strategy Implementation
- Cross-functional Team Leadership
- Performance Monitoring
- Presentation Skills
- Analytical Skills
- Project Management
- Communication
- Organization Skills
- People Development
- Operational Excellence
- Mitigation Strategies
- Industry standards
- Clinical Operations
- Training and Development (HR)
- Team Management
- Supervisory Skills
- Interpersonal Skills
- Customer Service Management
- Collaborative Problem Solving
- Business Strategy
- Strategic Thinking
- Soft Skills
- Creative Problem Solving
- Career Development
- Customer Support
- Critical Thinking
- Teamwork
- Budgeting
- Budgeting & Forecasting
- Transparency
- Strategic Planning
- Presentations
- Key Performance Indicators
- Delivery Operations
- Executive Presentation Skills
- Strategy Alignment
- Strategic Initiatives
- Resource Allocation
- Operational Activities
- Financial Forecasting
- Business Continuity
- Budget Management
- Leadership
- People Management
- Customer Satisfaction
- Marketing
- Creative Strategy
- Management
- Customer Service
- Problem Solving
- Social Media
- Team Building
- Training
- Time Management
- Core Banking
- Loan Servicing
- Retail
- Sales
- Team Leadership
- Process Improvement
- Banking
- Coaching
- Business Process Improvement
Karli Fallos Summary
- Karli Fallos, based in Augusta, ME, US, is currently a Senior Director of Customer Experience at Hazel Health. Karli Fallos brings experience from previous roles at Salt+Pine Consulting, Hazel Health, Synapse Health and Brightline. Karli Fallos holds a 2001 - 2005 Bachelor's degree in Marketing @ Roger Williams University. With a robust skill set that includes Strategy Implementation, Cross-functional Team Leadership, Performance Monitoring, Presentation Skills, Analytical Skills and more. Karli Fallos has 2 emails and 1 mobile phone numbers on RocketReach.
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