Karla Salinas Martinez's Location
Chile
Karla Salinas Martinez's Work
- Jefe de Estudios de Calidad de Servicio @ BancoEstado
- Segment Manager @ Caja Los Andes
- Directora Centro Integral para Adultos Mayores @ Caja Los Andes
- Jefe de Estudios @ Caja Los Andes
- Jefe de Estudios de Mercado - Customer Insight @ Telefónica Ingeniería de Seguridad
- Coordinadora Investigación de Mercados @ Telefónica Ingeniería de Seguridad
- Directora de Estudios de Mercado @ Ipsos
Karla Salinas Martinez's Education
- Universidad de Concepción
Socióloga (Ciencias Sociales)
1995 - 2000 - Universidad Adolfo Ibáñez
Magister (Marketing)
2009 - 2010 - Universidad Adolfo Ibáñez
Diplomado en Liderazgo y Management (Administración y gestión de empresas, general)
2019 - 2019
Karla Salinas Martinez's Skills
- Market Research
- Customer Satisfaction
- Customer Experience
- Customer Insight
- Team Leadership
- Customer Journey Mapping
- Net Promoter Score
- Brand Loyalty
- Qualitative Research
- User Experience
Karla Salinas Martinez's Summary
Karla Salinas Martinez, based in Chile, is currently a Jefe de Estudios de Calidad de Servicio at BancoEstado, bringing experience from previous roles at Caja Los Andes and Telefónica Chile. Karla Salinas Martinez holds a 1995 - 2000 Socióloga in Ciencias Sociales @ Universidad de Concepción. With a robust skill set that includes Market Research, Customer Satisfaction, Customer Experience, Customer Insight, Team Leadership and more, Karla Salinas Martinez contributes valuable insights to the industry. Karla Salinas Martinez has 2 emails on RocketReach.
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