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Karla Burns Location
Toronto, ON, CA
Karla Burns Work
Director, Support Services @ (March 2007 - Present)
Senior Manager Support Services @ (February 2007 - March 2021)
Customer Support Manager @ (January 2007 - January 2009)
Client Care @ Bell Mobility (January 2005 - January 2007)
Manager @ Resolve Coporation (January 2001 - January 2004)
Karla Burns Education
Holland College
Hospitality Management
Karla Burns Skills
Agile Methodologies
Business Process Improvement
Business Relationship Management
CRM
Call Centers
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
E-commerce
Internal Communications
Leadership
Management
Process Improvement
Product Management
Relationship Management
Team Leadership
Training
Customer Relationship Management Crm
E Commerce
PowerPoint
Troubleshooting
Business Analysis
Business Relationship
Microsoft Office
Microsoft Word
Microsoft Excel
Project Management
Customer Relationship Management
Karla Burns Summary
Karla Burns, based in Toronto, ON, CA, is currently a Director, Support Services at Points. Karla Burns brings experience from previous roles at Points, Bell Mobility and Resolve Coporation. Karla Burns holds a Hospitality Management @ Holland College. With a robust skill set that includes Agile Methodologies, Business Process Improvement, Business Relationship Management, CRM, Call Centers and more. Karla Burns has 3 emails on RocketReach.
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