Karl Vickers Email & Phone Number
Service Desk Manager @ Ricoh Europe
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Karl Vickers Location
- Poland
Karl Vickers Work
- 2019 -now Service Desk Manager @
- 2013 -2019 Service Desk Manager: Operations, Continuous Business Improvement and Quality @
- 2010 -2012 L2 Technical Support Manager @
- 2012 -2012 Call Centre Enablement (Secondment) @
- 2009 -2010 1st Level Manager @
- 2008 -2009 Service Engineer: Area Team Leader @
- 2006 -2008 Service Engineer @
Karl Vickers Education
- University of Plymouth
BA (hons) (Design)
1990-1993
Karl Vickers Skills
- Process Improvement
- Call Centers
- Technical Support
- Sla
- Team Management
- Continuous Improvement
- Service Desk
- Service Delivery
- Service Management
- Project Management
- Team Leadership
- ITIL v3 Foundations Certified
- Six Sigma
- Engineering
- Testing
- Customer Service
- Java
- Leadership
Karl Vickers Summary
- Karl Vickers, based in Poland, is currently a Service Desk Manager at Ricoh Europe. Karl Vickers brings experience from previous roles at Diebold Nixdorf and Wincor Nixdorf. Karl Vickers holds a 1990 - 1993 BA (hons) in Design @ University of Plymouth. With a robust skill set that includes Process Improvement, Call Centers, Technical Support, Sla, Team Management and more. Karl Vickers has 1 emails and 3 mobile phone numbers on RocketReach.
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