Karl Vickers Email & Phone Number
Service Desk Manager @ Ricoh Europe
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Karl Vickers Location
- Poland
Karl Vickers Work
- Service Desk Manager @ (February 2019 - Present)
- Service Desk Manager: Operations, Continuous Business Improvement and Quality @ (January 2013 - February 2019)
- L2 Technical Support Manager @ (June 2010 - December 2012)
- Call Centre Enablement (Secondment) @ (March 2012 - June 2012)
- 1st Level Manager @ (September 2009 - June 2010)
- Service Engineer: Area Team Leader @ (September 2008 - September 2009)
- Service Engineer @ (June 2006 - August 2008)
Karl Vickers Education
- University of Plymouth
BA (hons) (Design)
1990-1993
Karl Vickers Skills
- Process Improvement
- Call Centers
- Technical Support
- Sla
- Team Management
- Continuous Improvement
- Service Desk
- Service Delivery
- Service Management
- Project Management
- Team Leadership
- ITIL v3 Foundations Certified
- Six Sigma
- Engineering
- Testing
- Customer Service
- Java
- Leadership
Karl Vickers Summary
- Karl Vickers, based in Poland, is currently a Service Desk Manager at Ricoh Europe. Karl Vickers brings experience from previous roles at Diebold Nixdorf and Wincor Nixdorf. Karl Vickers holds a 1990 - 1993 BA (hons) in Design @ University of Plymouth. With a robust skill set that includes Process Improvement, Call Centers, Technical Support, Sla, Team Management and more. Karl Vickers has 1 emails and 3 mobile phone numbers on RocketReach.
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