Customer Service Supervisor @ (April 2014 - July 2014)
Operations Support Manager @ Wiseability (March 2012 - February 2014)
Assistant Service Manager @ Carillion (February 2002 - March 2012)
Karl Ridley Education
Rotherham College of Arts and Technology 1999-2001
Portland Comprehensive 1986-1991
Karl Ridley Skills
Exceptional People Skills
Call Center Management
Staff Development
Staff Management
Customer Service
Innovation
Project Implementation
Time Management
Manage Client Relationships
Business Process Improvement
Customer Engagement
Customer Support
Business Implementation
Motivation
Call Centers
Human Resources
Process Improvement
Project Planning
P&L Responsibility
Performance Management
Strategic Planning
Coaching
Training Delivery
Team Leadership
P&L Management
Budgets
Training
Management
Recruiting
Leadership
Job Coaching
Commercial Awareness
Operations Management
Interviews
Team Building
Contract Management
Team Management
Employee Training
Public Speaking
Troubleshooting
Program Management
Marketing
Project Management
Karl Ridley Summary
Karl Ridley, based in Sheffield, GB, is currently a Operations Manager at CC33 Global Limited. Karl Ridley brings experience from previous roles at CC33 FS Limited, Excel Parking Services, Interserve Learning & Employment and Motorway Direct Plc. Karl Ridley holds a 1999 - 2001 Rotherham College of Arts and Technology. With a robust skill set that includes Exceptional People Skills, Call Center Management, Staff Development, Staff Management, Customer Service and more. Karl Ridley has 2 emails on RocketReach.
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