ITIL® Capability: Service Offerings and Agreements (SOA)
Certificering
2019
Business Process Management
2018
ServiceNow System Administration
2017
ITIL® Capability: Operational Support & Analysis (OSA)
Certificering
2015
ITIL® Capability: Release, Control & Validation (RCV)
Certificering
2014
LEAN IT Foundation
Certificering
2013
ITIL® IT Service Management Foundation
Certificering
2008
ITIL® Foundation v3
Certificering
2008
Roskilde Handelsskole
Projektledelse, Erhvervsdiplomuddannelse for merkonomer (Certificering)
Karina Andersen's Skills
ITIL
Configuration Management
IT Operations
IT Service Management
CMDB
IT Outsourcing
Incident Management
ITIL v3 Foundations Certified
Lean IT
Citrix
Karina Andersen's Summary
Karina Andersen, based in Copenhagen, DK, is currently a Incident Problem Manager at Atea Danmark, bringing experience from previous roles at Rigspolitiet, Statens It and KMD. Karina Andersen holds a ITIL® 4 Foundation. With a robust skill set that includes ITIL, Configuration Management, IT Operations, IT Service Management, CMDB and more, Karina Andersen contributes valuable insights to the industry. Karina Andersen has 2 emails on RocketReach.