Karim Hamad Email
Senior Business Operations Manager - MENA @ TerraPay
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Karim Hamad Location
- Dubai, AE
Karim Hamad Work
- Senior Business Operations Manager - MENA @ (March 2024 - Present)
- Senior Customer Service and Operations Officer DIFC – Africa and Middle East @ (April 2018 - March 2024)
- Senior Customer Service Officer @ Caterpillar Financial Services DIFC (March 2018 - March 2024)
- Relationship Manager - Business Banking @ (February 2015 - March 2018)
- Operations Officer @ (December 2012 - February 2015)
- Corporate Customer Service Representative @ (April 2009 - December 2012)
Karim Hamad Education
- Business Management and Leadership Skills Course
Business Administration (Management and Operations)
2017-2017 - Alexandria University
Bachelor of Commerce (Accounting (English))
2004-2008 - Principles of Banking Certificate – Central Bank of Egypt and Egyptian Banking Institute
Banking and Financial Support Services
2008-2008
Karim Hamad Skills
- API
- Account Management
- Analytical Skills
- Anti-Money Laundering
- Arabic
- Banking
- Benchmarking
- Business Analysis
- Business Case Preparation
- Business Development
- Business Management
- Business Negotiation
- Business Operations
- Business Operations & Strategy
- Business Process
- Business Relationship Management
- Business banking
- Cash Management
- Client Onboarding
- Client Relations
- Client Services
- Coaching
- Collaborative Problem Solving
- Commercial Banking
- Commercial Management
- Communication
- Compliance and Regulations
- Core Banking
- Corporate Finance
- Cross Selling
- Cross-Border Payment Operations
- Cross-border Transactions
- Crypto
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- DFSA
- DIFC
- Data Analysis
- Digital Payments
- Digital Transformation
- FinTech
- Financial Risk
- Financial Services
- Foreign Exchange
- Incident Management
- Internal Controls
- Key Performance Indicators
- Leading Global Teams
- Microsoft Office
- Multitasking
- Objectives and Key Results (OKRs)
- Operational Activities
- Operational Efficiency
- Operational Excellence
- Operations
- Operations Administration
- Operations Management
- Optimization
- Oracle Database
- Payment Solutions
- Payment Systems
- Payments
- Performance Metrics
- Portfolio Growth
- Portfolio Management
- Private Banking
- Private Clients
- Problem Solving
- Process Optimization
- Relationship Building
- Relationship Management
- Remittances
- Risk Management
- Root Cause Analysis
- Sales
- Sales support
- Salesforce.com
- Service Quality
- Stakeholder Engagement
- Standard Operating Procedure (SOP)
- Team Building
- Team Development
- Team Leadership
- Team Management
- Team lead
- Teamwork
- Trade Finance
- Trusting Relationships
- Voice of the Customer
- banking operations
- corporate customer service
- Teller Operations
- Petty Cash
- MS Office
- Internet
- Mathematics
- Report Writing
- Pay Close Attention to Detail
- Ability to work under stress
- Money Transfers
- Payroll
- Management
- Finance
- Branch Banking
- MIS
- Leadership
- Financial Analysis
- Project Management
- Marketing
- Public Speaking
Karim Hamad Summary
- Karim Hamad, based in Dubai, AE, is currently a Senior Business Operations Manager - MENA at TerraPay. Karim Hamad brings experience from previous roles at Caterpillar Financial Services Corporation, Caterpillar Financial Services DIFC, Emirates Islamic and HSBC. Karim Hamad holds a 2017 - 2017 Business Administration in Management and Operations @ Business Management and Leadership Skills Course. With a robust skill set that includes API, Account Management, Analytical Skills, Anti-Money Laundering, Arabic and more. Karim Hamad has 1 emails on RocketReach.
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