Karey Summers Email
Director of Customer Experience @ Charnwood Borough Council
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Karey Summers Location
- Sleaford, GB
Karey Summers Work
- Director of Customer Experience @ (September 2022 - Present)
- Head Of Customer Experience @ (February 2017 - September 2022)
- Customer Service Lead (interim) @ (June 2021 - March 2022)
- Assistant Head of Customer and Communities (Customer and Digital) @ (June 2015 - February 2017)
- Customer Engagement Manager @ (June 2011 - May 2015)
- Contact Centre Supervisor @ (August 2005 - June 2011)
- Customer Service Advisor @ (September 2002 - August 2005)
- Customer Service Manager @ (October 2001 - September 2002)
- Travel Consultant @ (September 2000 - May 2001)
- Leisure Travel Consultant @ (October 1999 - September 2000)
Karey Summers Education
- De Montfort University
Master's degree (Leadership and Management)
2019-2021 - Kesteven and Sleaford High School for Girls
Karey Summers Skills
- Team Leadership
- Management
- Customer Service
- Change Management
- Program Management
- Contact Centers
- Complaint Management
- Customer Satisfaction
- Channel Migration
- Service Improvement
- Corporate Websites
Karey Summers Summary
- Karey Summers, based in Sleaford, GB, is currently a Director of Customer Experience at Charnwood Borough Council. Karey Summers brings experience from previous roles at Charnwood Borough Council, North West Leicestershire District Council, Cornwall Council and North Kesteven District Council. Karey Summers holds a 2019 - 2021 Master's degree in Leadership and Management @ De Montfort University. With a robust skill set that includes Team Leadership, Management, Customer Service, Change Management, Program Management and more. Karey Summers has 2 emails on RocketReach.
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