Karen Thornton's Location
Cape Town, WC, ZA
Karen Thornton's Work
- Global Head of IT Services @ Ten Lifestyle Group
- Global Service Desk Manager @ Ten Lifestyle Group
- Sabbatical Period @ Private
- Director Of Support Services @ IT Lab
- Service Desk Delivery Manager @ IT Lab
- Infrastructure Service Delivery Manager @ TFG Infotec
- Incident Manager @ TFG Infotec
- Business Relationship Manager @ TFG Infotec
- Assistant Service Delivery Manager @ Computer Sciences Corporation
- Service Desk Manager @ Computer Sciences Corporation
Karen Thornton's Education
- Graduate School of Business
Business Management
2005 - 2005 - PeopleCert
ITIL Service Transition
2011 - 2011 - Foster Milliar
ITIL Foundation 3
2010 - 2010
- Montrose Secretarial College
Secretarial Course (Diploma)
1993 - 1993 - Pinelands High School
Matric exemption
1988 - 1992 - Foster Milliar
(ITIL Foundation)
Karen Thornton's Skills
- Service Delivery
- Incident Management
- ITIL
- IT Service Management
- Customer Service
- Business Analysis
- Performance Reporting
- Call Centers
- Change Management
- Microsoft Office
Karen Thornton's Summary
Karen Thornton, based in Cape Town, WC, ZA, is currently a Global Head of IT Services at Ten Lifestyle Group, bringing experience from previous roles at Ten Lifestyle Group, Private and IT Lab. Karen Thornton holds a 2005 - 2005 Business Management @ Graduate School of Business. With a robust skill set that includes Service Delivery, Incident Management, ITIL, IT Service Management, Customer Service and more, Karen Thornton contributes valuable insights to the industry. Karen Thornton has 2 emails on RocketReach.
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