Karen Thomas Email & Phone Number
VP Customer Experience @ Universal American
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Karen Thomas Location
- Katy, TX, US
Karen Thomas Work
- now VP Customer Experience @
- 2006 -2011 AVP Project Director @ CIGNA Healthcare
- 2002 -2006 Business Manager @
- 1998 -2002 Team Leader and CSAT Lead @
Karen Thomas Skills
- Process Improvement
- Vendor Management
- Leadership
- Change Management
- Business Process Improvement
- Customer Experience
- Strategic Planning
- Program Management
- Project Management
- Call Center
- Cross-functional Team Leadership
- Outsourcing
- Healthcare
- Account Management
- Strategy
- Operations Management
- Customer Service
- Call Centers
- Performance Management
- Microsoft Excel
- Cross Functional Team Leadership
- Project Planning
- Training
- Business Analysis
- Social Media
- Photoshop
- Sales
Karen Thomas Summary
- Karen Thomas, based in Katy, TX, US, is currently a VP Customer Experience at Universal American. Karen Thomas brings experience from previous roles at CIGNA Healthcare, United Healthcare and American Express. With a robust skill set that includes Process Improvement, Vendor Management, Leadership, Change Management, Business Process Improvement and more. Karen Thomas has 1 emails and 2 mobile phone numbers on RocketReach.
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