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Karen Stultz Location
Myrtle Beach, SC, US
Karen Stultz Work
2025 -now Technical Architect @
2022 -2025 Senior CCaaS Engineer and Cloud Solutions Architect @
2022 -2025 Senior Software Engineer @
2021 -2022 Technical Account Manager II and CX Connectivity Engineer SME @
2011 -2021 Sr. Voice Engineer and Carrier Relations Manager @
2011 -2013 Social Media Manager @
2011 -2011 Manager of Product Development @
1999 -2011 Contact Center Operations Manager @
Karen Stultz Education
Wilmington University
Bachelors
2008-2009
Cecil College
Associates
1999-2003
Karen Stultz Skills
NCIE Certified Implementation Engineer
Predictive Dialers
Cyara Scripting
SMS
Acquisition Integration
Network Engineering
CRM Integration
Solution Architecture
Solution Implementation
Agile Environment
NICE CXone Studio Scripting
Architecture
Scripting
Voice over IP (VoIP)
Enterprise Solution Design
Service-Level Agreements (SLA)
Technical Solution Design
ACD
Networking
Professional Services
Cloud Computing
Amazon Web Services (AWS)
Troubleshooting
Information Technology
Infrastructure
Contract Management
Performance Management
Customer Support
Contact Center as a Service (CCaaS)
Software as a Service (SaaS)
NICE Call Recording
Asterisk (PBX)
Private Branch Exchange (PBX)
Contact Centers
Telephony
Interactive Voice Response (IVR)
Call Routing
Supervisory Skills
Audio Conferencing
Video Conferencing
Collaboration Solutions
Customer Relations
Product Development
Webinars
Social Networking
Operations Management
Telecommunications
Social Media Marketing
Planning
Customer Service
Mobile Communications
Marketing
CRM
Project Planning
Management
Project Management
Salesforce.com
Business Development
Strategy
Solution Selling
Account Management
Social Media
Channel Partners
Blogging
Karen Stultz Summary
Karen Stultz, based in Myrtle Beach, SC, US, is currently a Technical Architect at Tech Mahindra. Karen Stultz brings experience from previous roles at Optum, Miratech, NICE CXone and The Conference Group. Karen Stultz holds a 2008 - 2009 Bachelors @ Wilmington University. With a robust skill set that includes NCIE Certified Implementation Engineer, Predictive Dialers, Cyara Scripting, SMS, Acquisition Integration and more. Karen Stultz has 2 emails and 1 mobile phone numbers on RocketReach.
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