Karen Murray Email
Associate Director of Service Operations @ The University of Waikato
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Karen Murray Location
- Auckland, NZ
Karen Murray Work
- Associate Director of Service Operations @ (January 2025 - Present)
- Domain Chapter Lead - Service Management @ (December 2022 - January 2025)
- Chapter Lead - Service Experience and Design @ (May 2022 - December 2022)
- Product Manager @ (June 2021 - May 2022)
- Service Architect @ (July 2019 - June 2021)
- Chapter Lead - Service Managers @ (January 2019 - July 2019)
- Service Manager @ (September 2016 - January 2019)
- Delivery Manager @ (October 2015 - September 2016)
- Project Services Team Lead @ (November 2014 - October 2015)
- Service Delivery Manager @ (October 2011 - November 2014)
- Service Delivery Co-ordinator @ (August 2009 - October 2011)
- Field Resourse Co-ordinator @ (May 2008 - August 2009)
- Service Desk Specialist @ (April 2007 - March 2008)
- Major Incident Manager @ (January 2006 - February 2007)
- First Line Support Analyst @ (January 2005 - January 2006)
Karen Murray Education
- Edinburgh Napier University
Bachelor of Engineering (BEng) (Computer Networks and Distributed Sysytems)
2001-2005 - Broughton HIgh School
Karen Murray Skills
- ITIL v3 Foundations Certified
- IT Service Management
- IT Operations
- ITIL
- Incident Management
- Service Desk
- Sla
- Service Management
- Service Delivery
- Citrix
- Managed Services
- Project Delivery
Karen Murray Summary
- Karen Murray, based in Auckland, NZ, is currently a Associate Director of Service Operations at The University of Waikato. Karen Murray brings experience from previous roles at Spark New Zealand. Karen Murray holds a 2001 - 2005 Bachelor of Engineering (BEng) in Computer Networks and Distributed Sysytems @ Edinburgh Napier University. With a robust skill set that includes ITIL v3 Foundations Certified, IT Service Management, IT Operations, ITIL, Incident Management and more. Karen Murray has 1 emails on RocketReach.
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