Karen Mortimer Email & Phone Number
Associate Director @ Concentrix
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Karen Mortimer Location
- Ireland
Karen Mortimer Work
- Associate Director @ (February 2022 - Present)
- Senior Operations Manager @ (December 2019 - January 2022)
- Operations Manager @ (November 2016 - December 2019)
- Senior Team Manager Operations @ Convergys (August 2014 - August 2016)
- Team Manager - Technical Support @ Stream Global Services (January 2013 - July 2014)
- Reservations Manager @ (June 2011 - March 2012)
- Customer Service Manager @ (February 2008 - June 2011)
- Team Leader @ (November 1999 - January 2008)
- Customer Service and Sales Representative @ (July 1997 - October 1999)
Karen Mortimer Education
- Institute of Technology, Sligo
Bachelor’s Degree ( Business Studies, Hons 2.1)
1996-1997 - Fachhochschule Kempten - Hochschule für Technik und Wirtschaft
Diploma ( International Marketing, Distinction)
1995-1996 - Institute of Technology, Sligo
Certificate ( Languages and Marketing, Distinction)
1993-1995 - Kylemore Abbey Secondary School 1987-1993
Karen Mortimer Skills
- Team Management
- Management
- Team Leadership
- Call Centers
- Performance Management
- Customer Service
- Customer Satisfaction
- Leadership
- Teamwork
- Service Delivery
- Coaching
- Customer Retention
- Airline Reservations
- Customer Experience
- Sabre
- Process Improvement
- Outsourcing
- Sales
- Travel Management
- Operations Management
- Training
- CSAT
- Workday
- PeopleSoft
- Technical Support
- CRM
- Microsoft Office
- Contact Centers
- Change Management
- Organizational Effectiveness
- Project Management
- SLA
- BPO
- People Management
- Business Process Improvement
- Time Management
- Service Level Agreements Sla
- Sales Management
- SQL
- Hotels
- Recruiting
- Service Level Agreements
Karen Mortimer Summary
- Karen Mortimer, based in Ireland, is currently a Associate Director at Concentrix. Karen Mortimer brings experience from previous roles at Concentrix, Convergys and Stream Global Services. Karen Mortimer holds a 1996 - 1997 Bachelor’s Degree in Business Studies, Hons 2.1 @ Institute of Technology, Sligo. With a robust skill set that includes Team Management, Management, Team Leadership, Call Centers, Performance Management and more. Karen Mortimer has 2 emails and 1 mobile phone numbers on RocketReach.
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