Karen Marsh Email & Phone Number
Strategic Customer Success Manager @ Smarsh
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Karen Marsh Location
- Radcliffe on Trent, GB
Karen Marsh Work
- Strategic Customer Success Manager @ (April 2026 - Present)
- Customer Success Manager - remote @ (June 2022 - March 2026)
- Customer Success Manager - remote @ (December 2020 - June 2022)
- EMEA Regional Manager, Customer Success - remote @ (January 2018 - November 2020)
- EMEA Language Training Supervisor - remote @ (September 2012 - December 2017)
- Finance and Administration Manager @ (March 2011 - August 2012)
- Managing Director @ (July 2007 - February 2011)
- Virtual Business Assistant @ (January 2005 - June 2007)
- Student @ Open University Student/ Start Up Projects (January 2003 - December 2004)
- Office Manager for the Support Centre in Sophia @ Arthur Andersen Business Consulting (September 1998 - December 2002)
- Call centre manager @ Arthur Andersen (June 1995 - August 1998)
- Country liaison senior @ (October 1993 - May 1995)
- Assistant Accountant @ (June 1991 - September 1993)
- Assistant Accountant @ (June 1989 - May 1991)
Karen Marsh Education
- The Chartered Institute of Management Accountants
ACMA (Accounting and Finance)
1989-2002 - Northumbria University
BA(Hons) (French, German and Economics)
1985-1989
Karen Marsh Skills
- Customer Service
- Customer Support
- Customer Experience
- Customer Success
- Customer Retention
- Customer Relationship Management (CRM)
- Leadership
- Management
- Personnel Management
- Project Management
- Change Management
- Human Resources
- Recruiting
- Team Building
- Training
- Training Management
- Communication
- Salesforce.com
- Microsoft Excel
- PowerPoint
- French
- German
- Problem Solving
- Analytical Skills
- Business Analysis
- Financial Analysis
- Financial Reporting
- Finance
- Budgets
- Management Accounting
- General Ledger
- General Ledger Administration
- Databases
- Business Process
- Balanced Scorecard
- Start-ups
- Entrepreneurship
- Strategy
- Strategic Planning
- Asset Management
- Accounts Payable
- Purchasing
- Purchase Ledger
- Cash Flow Forecasting
- Ad Hoc Reporting
- P&L Administration
- Treasury Management
- Bookkeeping
- Trial Balance
- Microsoft Office
- Travel Management
- Cash Management
- Start Ups
- Spreadsheets
- Asset Managment
- Supervision
- Accountants
- Business Strategy
- Fixed Assets
- Supplier Sourcing
Karen Marsh Summary
- Karen Marsh, based in Radcliffe on Trent, GB, is currently a Strategic Customer Success Manager at Smarsh. Karen Marsh brings experience from previous roles at Smarsh, Community Brands and Global LT, Inc.. Karen Marsh holds a 1989 - 2002 ACMA in Accounting and Finance @ The Chartered Institute of Management Accountants. With a robust skill set that includes Customer Service, Customer Support, Customer Experience, Customer Success, Customer Retention and more. Karen Marsh has 2 emails and 1 mobile phone numbers on RocketReach.
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