Kapil Agarwal Email & Phone Number
Director, Advertiser Success @ Amazon
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Kapil Agarwal Location
- Gurugram, HR, IN
Kapil Agarwal Work
- Director, Advertiser Success @ (June 2026 - Present)
- Director, WWCS Amazon Business @ (September 2024 - Present)
- Head of Global Operations, Amazon Business Customer Service @ (March 2021 - August 2024)
- Senior Site Leader @ (December 2019 - June 2021)
- Senior Operations Manager @ (August 2018 - December 2019)
- Senior Vice President, CitiPhone Australia Business Head @ (April 2017 - August 2018)
- Vice President, Service Quality Head @ (August 2013 - March 2017)
- Assistant Vice President @ (June 2010 - July 2013)
- Senior Manager, Customer Service @ (February 2007 - June 2010)
- Manager Operations @ Convergys (January 2006 - January 2007)
- Assistant Manager Operations @ (January 2004 - January 2006)
Kapil Agarwal Education
- Symbiosis institute of Management Studies
PGDBM (Operation Management)
2007-2010 - Institute of Hotel Management, Bhopal
Diploma in Hotel Management
1995-1998
Kapil Agarwal Skills
- Six Sigma
- BPO
- Banking
- Credit Cards
- Call Center
- Business Process Re Engineering
- Relationship Management
- Business Analysis
- Vendor Management
- Team Management
- Process Improvement
- Strategy
- Financial Services
- Operations Management
- Risk Management
- Training
- Management Information Systems Mis
- Operational Risk Management
- Business Process Improvement
- Management
- Project Management
- Outsourcing
- Retail Banking
- MIS
- Analytics
- Process Management
- Transition Management
- Service Delivery
- Call Centers
- CRM
- Management Information Systems
Kapil Agarwal Summary
- Kapil Agarwal, based in Gurugram, HR, IN, is currently a Director, Advertiser Success at Amazon. Kapil Agarwal brings experience from previous roles at Amazon. Kapil Agarwal holds a 2007 - 2010 PGDBM in Operation Management @ Symbiosis institute of Management Studies. With a robust skill set that includes Six Sigma, BPO, Banking, Credit Cards, Call Center and more. Kapil Agarwal has 3 emails and 3 mobile phone numbers on RocketReach.
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