Kannan A Email & Phone Number
Chief Business Officer - South @ Metropolis Healthcare
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Kannan A Location
- Chennai, TN, IN
Kannan A Work
- Chief Business Officer - South @ (March 2025 - Present)
- Chief Operating Officer - Operations @ (April 2021 - March 2025)
- Chief of Service Operations @ (May 2020 - March 2021)
- Chief HR and Operations Officer @ (October 2019 - April 2020)
- Head DTH (VP) Customer Experience @ (November 2017 - October 2019)
- Vice President - Customer Experience @ (December 2014 - November 2017)
- Head - Customer Service Delivery - Gujarat @ (July 2012 - November 2014)
- Chief Service Officer @ (July 2009 - June 2012)
- Head - Business Excellence @ (May 2007 - July 2009)
- Head - Services Marketing and Retentions @ (September 2003 - April 2007)
- Customer Service @ BPL Mobile (December 1996 - September 2003)
- Branch Accountant @ RPG RICOH (September 1994 - June 1996)
- Credit controller @ TNT Express world wide (January 1996 - January 1996)
Kannan A Education
- Cybersecurity
SIX Sigma Black Belt (Six Sigma)
2008-2008 - Indian Institute of Management, Calcutta
Senior Management Program (General Management)
2007-2008 - Symbiosis Center for Distance Learning
PGDBA (Marketing)
2005-2007 - Loyola
B COM (commerce)
1991-1994
Kannan A Skills
- Customer Relations
- Call Center
- Customer Retention
- Customer Lifecycle Management
- Process Engineering
- Managing Large team
- Customer Service
- Program Management
- Management
- Telecommunications
- Call Centers
- VAS
- CRM
- Leadership
- Team Management
- Sales Management
- Strategy
- Cross-functional Team Leadership
- Vendor Management
- Service Delivery
- GSM
- Cross Functional Team Leadership
Kannan A Summary
- Kannan A, based in Chennai, TN, IN, is currently a Chief Business Officer - South at Metropolis Healthcare. Kannan A brings experience from previous roles at Metropolis Healthcare, Hicare Services Pvt.Ltd. and airtel. Kannan A holds a 2008 - 2008 SIX Sigma Black Belt in Six Sigma @ Cybersecurity. With a robust skill set that includes Customer Relations, Call Center, Customer Retention, Customer Lifecycle Management, Process Engineering and more. Kannan A has 2 emails and 5 mobile phone numbers on RocketReach.
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