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Kannan A Location
Chennai, TN, IN
Kannan A Work
2025 -now Chief Business Officer - South @
2021 -2025 Chief Operating Officer - Operations @
2020 -2021 Chief of Service Operations @
2019 -2020 Chief HR and Operations Officer @
2017 -2019 Head DTH (VP) Customer Experience @
2014 -2017 Vice President - Customer Experience @
2012 -2014 Head - Customer Service Delivery - Gujarat @
2009 -2012 Chief Service Officer @
2007 -2009 Head - Business Excellence @
2003 -2007 Head - Services Marketing and Retentions @
1996 -2003 Customer Service @ BPL Mobile
1994 -1996 Branch Accountant @ RPG RICOH
1996 -1996 Credit controller @ TNT Express world wide
Kannan A Education
Cybersecurity
SIX Sigma Black Belt (Six Sigma)
2008-2008
Indian Institute of Management, Calcutta
Senior Management Program (General Management)
2007-2008
Symbiosis Center for Distance Learning
PGDBA (Marketing)
2005-2007
Loyola
B COM (commerce)
1991-1994
Kannan A Skills
Customer Relations
Call Center
Customer Retention
Customer Lifecycle Management
Process Engineering
Managing Large team
Customer Service
Program Management
Management
Telecommunications
Call Centers
VAS
CRM
Leadership
Team Management
Sales Management
Strategy
Cross-functional Team Leadership
Vendor Management
Service Delivery
GSM
Cross Functional Team Leadership
Kannan A Summary
Kannan A, based in Chennai, TN, IN, is currently a Chief Business Officer - South at Metropolis Healthcare. Kannan A brings experience from previous roles at Metropolis Healthcare, Hicare Services Pvt.Ltd. and airtel. Kannan A holds a 2008 - 2008 SIX Sigma Black Belt in Six Sigma @ Cybersecurity. With a robust skill set that includes Customer Relations, Call Center, Customer Retention, Customer Lifecycle Management, Process Engineering and more. Kannan A has 2 emails and 5 mobile phone numbers on RocketReach.
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